(COMING SOON)
FIGHT LESS
WIN MORE
How master negotiators influence hearts, minds, and deals
Jonathan B. Smith
Derek Gaunt
Chris Voss
Written by Jonathan B. Smith and Derek Gaunt
You're in a negotiation right now. In fact, you've been negotiating all day.
That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too.
Most people don't realize they're negotiating until it's too late—until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel understood?
In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical guide for applying Tactical Empathy® to every sensitive conversation in your life.
Discover how to
- Begin disarming defenses by making your counterpart feel genuinely understood
- Extract critical information by mastering the 5 Levels of Listening that uncover hidden motivations
- Spot game-changing "Black Swans" that transform seemingly impossible negotiations
- Defuse tension and navigate high-pressure situations with confidence using the Core Four skills
- Get more of what you want without burning bridges or compromising your integrity
Forged in hostage crises and refined in thousands of business deals, these techniques aren’t theory—they work when the pressure is highest.
As Chris Voss writes in the foreword: “The first goal of Tactical Empathy® is to remove yourself as a threat. The minute you grasp that, you have an edge 99% of negotiators will never have.”
Whether closing million-dollar deals, resolving family conflicts, or navigating daily challenges, Fight Less, Win More gives you tools for extraordinary outcomes.
Shift the Focus. Gain the Skills. Achieve the Results.
Inside you'll find:
- Real-world case studies showing how these skills work in everyday situations
- Step-by-step guidance for implementing each technique
- Low-stakes practice exercises to build your confidence
- Actionable strategies for identifying and overcoming common negotiation traps
Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve.
This isn't just another business book—it's the missing manual for every negotiation in your life.
Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.
The Authors
Jonathan B. Smith
Negotiation Instructor and Coach
Jonathan B. Smith is an author, business strategist, and a Black Swan Negotiation Instructor and Coach. With ample experience as a current Expert EOS Implementer®, Jonathan brings a wealth of business and entrepreneurial knowledge, having successfully coached over 125 high-growth companies in business development in a cumulation of over 1,000 sessions.

Derek Gaunt
Negotiation Instructor and Coach
Derek Gaunt is a lecturer, trainer, and author of Ego, Authority, Failure©. He has 29 years of law enforcement experience, 20 of which he served as a team member, leader, and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command...