Influencing Negotiation with Tactical Empathy - New York, NY
$2599
About the Class
Empathy is necessary for influence.
This one-day event focuses on equipping you with the Tactical Empathy tools you need to build rapport, overcome objections, and close deals with fewer counter-offers.
Price
$2599
Date
September 22, 2023
Time
8 AM to 5 PM
Location
530 Fifth Avenue New York, NY 10036
The Agenda
Session 2
In session two, you'll learn how to use tactical empathy to set the stage for your negotiations, make your ask and deliver bad news while minimizing the negative reaction from your counterpart.
About the Instructors

Sandy Hein
Negotiation Instructor and Coach
Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint, including 10 years as a hostage negotiator. She was also a certified instructor with the Virginia Department of Criminal Justice Services and served on the training faculty of the Virginia Sexual and Domestic Violence Action Alliance.

Derek Gaunt
Negotiation Instructor and Coach
Derek Gaunt is a lecturer, trainer, and author of Ego, Authority, Failure©. He has 29 years of law enforcement experience, 20 of which he served as a team member, leader, and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command...
Frequently Asked Questions
Will Chris Voss be there?
No, I am sorry Chris will not be at every event unless listed as an instructor. He will only be present in a select few cities. Our top instructors will be there to teach. For the cities that Chris is attending, he will instruct for part of the day, but you should also expect to hear from our other speakers as well.
How many people will attend this event?
The event is open to 60 attendees only. You can expect to interact with each of our speakers, ask your negotiation questions, and network with other like-minded individuals who are hungry to make good deals.
Are meals included with my ticket?
Yes, meals for the day are included. Breakfast will be served during check-in and will stop serving at 9:00 am when we kick off the day.
We will break 1 hour for lunch, which is also provided. In between the morning and afternoon sessions, there will be beverages and snacks available as well.
If you have any dietary restrictions, please let us know as soon as possible.
We want to be able to accommodate you, but the day of dietary accommodations are not always available depending on our venue.
What is the refund policy?
Things come up and we understand. That's why if you cancel up to 2 weeks in advance we will fully refund your ticket cost.
If you cancel within 2 weeks of the event, a 15% cancellation fee will be deducted from the cost of your ticket.
What should I bring to the event?
Bring your preferred note-taking devices (paper & pen).
What discounts are available?
We don't offer any ticket discounts.
Don’t see what you’re looking for?
Send us a message to info@blackswanltd.com and we'll gladly answer any other questions you may have about our events.