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Negotiation Tactics for Uncovering Black Swans in Conversations
Getting the negotiation outcomes you’re aiming for starts with uncovering the Black Swans in the deal. Simply put, Black Swans are the small, hidden...
How to Use Negotiation Tactics Over Chat Apps
Just because you can negotiate through chat apps and text messages doesn’t mean you should. Ultimately, every exchange you have over text should be...
Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals
The Black Swan Group often provides tips for negotiating with your direct reports and counterparts from other organizations. However, in this post,...
Real Estate Expert Negotiator: Which Goals Should You Pursue First?
When it comes to real estate negotiation—whether you’re representing a buyer or a seller—the first thing you want to do is understand what your...
Let’s Put ‘Yes’ Out of Its Misery. ‘Yes’ Is Not Agreement.
At its very best, yes is only an aspiration, a hope. But hope is not a strategy, and aspiration is not agreement. Here’s why. When Never Split the...
How Social and Emotional Intelligence Leads to Strong Negotiation Skills
The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...
4 Ways Active Communication Can Lead to More Deals
Many humans have a hard time communicating clearly with other people. More often than not, we beat around the bush and talk in roundabout ways...
Negotiation Tactics and Leadership: Why the Two Work Together
Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...
Components of Emotional Intelligence in Negotiation
The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability...
When to Focus an Accusation Audit™ Internally and Externally
If you’re new to the term, an Accusation Audit™ is a negotiation technique used to proactively address the negatives likely harbored by the other...
Communication and Negotiation Techniques When Dealing with a Board
When you deal with a board, you’re in a high-stakes negotiation. Whether your goal is buying a company, getting investment in a fund, or encouraging...
Negotiation Training: The Top 10 Black Swan Go-To Labels™
At Black Swan, we’re huge proponents of using Labels™ to arrive at the best outcomes. With an effective use of Labels, you’re able to unearth what...