Skip to content

Resources

Access content from The Black Swan Group to learn more about how to skillfully negotiate, manage a sales team, and more.

Filter Resources
Browse by Topic
Browse by Type
Negotiator Types Quiz
Assessment

Negotiator Types Quiz

There are 3 distinct negotiator personality types. From the way they prepare to the way they engage in the negotiation process. Before being able to...

Tone in Communication: Why Your Tone is Killing Your Negotiations
E-books

Tone in Communication: Why Your Tone is Killing Your Negotiations

Tone is the first thing your counterpart notices about you. Find out how to master your tone and close more deals.

Chris Voss- CHRIS VOSS  22 DECEMBER, 2023 Former FBI Lead Hostage Negotiator on B2B Sales Negotiations
Podcasts

Chris Voss- CHRIS VOSS 22 DECEMBER, 2023 Former FBI Lead Hostage Negotiator on B2B Sales Negotiations

In this episode, Chris Voss, a world-renowned negotiation expert and former FBI negotiator, joins us to discuss the art of negotiation, particularly in...

What's your best chance at success? | Lessons from FBI Negotiator Chris Voss
Podcasts

What's your best chance at success? | Lessons from FBI Negotiator Chris Voss

Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. And he has been seen on Forbes, Time, CNN,...

Life is Negotiation w/ Chris Voss | Whats Your Ceiling
Podcasts

Life is Negotiation w/ Chris Voss | Whats Your Ceiling

Join us as we sit down with our special guest, Chris Voss, to explore the fascinating intricacies of negotiation, a skill that permeates every facet of...

Improve Your Communication Skills: How To Manage Conflict & Transform Relationships | Chris Voss
Podcasts

Improve Your Communication Skills: How To Manage Conflict & Transform Relationships | Chris Voss

Today on the show we discuss: How to become a more effective communicator both in person and online, how to better understand the person you’re...

Chris Voss is Taking MM6 Hostage!! | Jake & Gino Podcast
Podcasts

Chris Voss is Taking MM6 Hostage!! | Jake & Gino Podcast

In this riveting episode, Jake and Gino sit down with Chris Voss, a former FBI hostage negotiator and the bestselling author of "Never Split the...

How to Get What You Want All the Time with Former FBI Negotiator Chris Voss | The Art of Negotiation
Podcasts

How to Get What You Want All the Time with Former FBI Negotiator Chris Voss | The Art of Negotiation

Explore the world of negotiation with former FBI negotiator, Chris Voss! Learn valuable strategies of negotiation including prioritising collaboration,...

Chris Voss: How to Succeed at Hard Conversations
Podcasts

Chris Voss: How to Succeed at Hard Conversations

In this episode, my guest is Chris Voss, a former Federal Bureau of Investigation (FBI) agent who was the lead negotiator in many high-risk,...

On the Homefront Podcast | Inside the Mind of a Hostage Negotiator | Chris Voss
Podcasts

On the Homefront Podcast | Inside the Mind of a Hostage Negotiator | Chris Voss

Chris is a former member of the SWAT team who found his true passion in hostage negotiation. Join us as Chris shares his journey from being a SWAT team...

Chris Voss: Former top FBI hostage negotiator and CEO of The Black Swan Group
Podcasts

Chris Voss: Former top FBI hostage negotiator and CEO of The Black Swan Group

Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He was formerly the lead international kidnapping...

How ATHLETES Can Use FBI Tactics To Up Their Game with Chris Voss The Roadman Cycling Podcast
Podcasts

How ATHLETES Can Use FBI Tactics To Up Their Game with Chris Voss The Roadman Cycling Podcast

Chris Voss (Former FBI Agent) joins Anthony for another Roadman Cycling Podcast. In this enlightening conversation with former FBI negotiator, Chris Voss,...

Green Pill Health
Podcasts

Green Pill Health

Unlock better relationships and better health with Chris Voss, former lead international FBI kidnapping negotiator and author of best-seller ‘Never Split...

Preparing Yourself to Get The Best of Every Deal With Chris Voss
Podcasts

Preparing Yourself to Get The Best of Every Deal With Chris Voss

In the newest episode of the "None of Your Business Podcast", esteemed guest Chris Voss, an ex-FBI negotiator, unravels intricate aspects of negotiation....

CHRIS VOSS: FBI Hostage Negotiation Masterclass on Why You Should Never Split the Difference
Podcasts

CHRIS VOSS: FBI Hostage Negotiation Masterclass on Why You Should Never Split the Difference

CHRIS VOSS, former FBI hostage negotiator and author of the book Never Split the Difference! He has had a jaw-dropping, movie-worthy career working for...

Chris Voss | World-Class Negotiation Tips: Insights From FBI Agent
Podcasts

Chris Voss | World-Class Negotiation Tips: Insights From FBI Agent

In the latest pulse-pounding episode of the Light It Up podcast, we were joined by the indomitable Chris Voss, a former FBI agent renowned for his...

FBI’s Top Hostage Negotiator, The Art Of Negotiating To Get Whatever You Want: Chris Voss
Podcasts

FBI’s Top Hostage Negotiator, The Art Of Negotiating To Get Whatever You Want: Chris Voss

Join us on The Ryan Holtz Show Podcast for an extraordinary episode featuring Chris Voss, a world-renowned expert in negotiation and former lead FBI...

Never Split the Difference with Chris Voss
Podcasts

Never Split the Difference with Chris Voss

On today's episode, Dennis speaks with FBI's lead international kidnapping negotiator, CEO & Foudner of The Black Swan Group and best-selling author,...

Peak Performance Aging & Negotiation: Mastering Mindset, Skills & Relationships with Chris Voss
Podcasts

Peak Performance Aging & Negotiation: Mastering Mindset, Skills & Relationships with Chris Voss

In this episode, we discuss the importance of mindset in both aging and negotiation, the superpower of curiosity, the use-it-or-lose-it nature of skills,...

Getting Paid for what you are worth with Chris Voss and Steve Shull
Podcasts

Getting Paid for what you are worth with Chris Voss and Steve Shull

Wow. When you have a professional negotiator AND a former professional athlete/now real estate agent coach, come together to speak about being paid what...

Negotiating for Life - Chris Voss
Podcasts

Negotiating for Life - Chris Voss

In this episode, Chris Voss teaches how what we in the small and midsize business world think about negotiation is wrong.

THE TYRANNY OF THE MINORITY - W/ CHRIS VOSS
Podcasts

THE TYRANNY OF THE MINORITY - W/ CHRIS VOSS

Mark welcomes everyone in and lets us know that Chuck will not be with us today. Blunt Force Truth West is without power / AC. So, we were not going to...

Saving Marriages & Closing Deals: An FBI Hostage Negotiator's Secrets for Building Stronger Relationships Ft. Chris Voss
Podcasts

Saving Marriages & Closing Deals: An FBI Hostage Negotiator's Secrets for Building Stronger Relationships Ft. Chris Voss

In this episode of HYDRATE, Tracy is joined by Chris Voss, former FBI hostage negotiator and author of the book "Never Split the Difference." Chris shares...

Real Estate Agent Can Get A Full Commission Every Time - Episode #339 with Steve Shull and Chris Voss
Podcasts

Real Estate Agent Can Get A Full Commission Every Time - Episode #339 with Steve Shull and Chris Voss

Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories,...

Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach
Podcasts

Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach

The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies. Chris spent...

Chris Voss Shares 3 FBI Negotiation Tactics to Win ANY Negotiation
Podcasts

Chris Voss Shares 3 FBI Negotiation Tactics to Win ANY Negotiation

Imagine being able to win any negotiation. Well, today's guest doesn't have to imagine that because he can! Chris Voss spent 24 years with the FBI,...

Chris Voss - Former FBI Negotiator Unveils the Myths of Negotiation
Podcasts

Chris Voss - Former FBI Negotiator Unveils the Myths of Negotiation

In this captivating interview, join Chris Voss, the renowned former Lead FBI Negotiator, as he debunks the biggest myths surrounding negotiation. Discover...

Mastering Negotiation — with Chris Voss
Podcasts

Mastering Negotiation — with Chris Voss

In this episode, the two Chris’s (Do and Voss) talk about how negotiation works, whether it’s on a personal level or in sales. Chris Voss discusses the...

Tips from the FBI's top Hostage Negotiator | Chris Voss
Podcasts

Tips from the FBI's top Hostage Negotiator | Chris Voss

Host Jess Larsen is joined by Ret. FBI International Kidnapping Negotiator Chris Voss, author of the book ‘Never Split the Difference’. In the...

Never Split the Difference | Chris Voss Interview
Podcasts

Never Split the Difference | Chris Voss Interview

Ken talks with Chris Voss about his book "Never Split the Difference", considered one of the best books on negotiations. This interview was live from...

Learning from a negotiation expert - the role of ‘tactical empathy’ | with Chris Voss
Podcasts

Learning from a negotiation expert - the role of ‘tactical empathy’ | with Chris Voss

In this episode we are talking to Chris Voss. He is a former FBI hostage negotiator and has written a bestselling book “Never split the difference”. We...

Employing Tactical Empathy in the Workplace with Chris Voss, Former FBI Hostage Negotiator
Podcasts

Employing Tactical Empathy in the Workplace with Chris Voss, Former FBI Hostage Negotiator

This episode of the CFO Playbook features an interview with Chris Voss, Founder and CEO of The Black Swan Group. Previously, Chris was the lead...

Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast
Podcasts

Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It

Never Split the Difference w/ Chris Voss
Podcasts

Never Split the Difference w/ Chris Voss

This week’s exciting episode deviates from our standard entrepreneurial guest, instead we have a former FBI agent hostage negotiator, Chris Voss. Chris...

Negotiating, Entrepreneurship, & Personal Relationships with FBI Hostage Negotiator Chris Voss
Podcasts

Negotiating, Entrepreneurship, & Personal Relationships with FBI Hostage Negotiator Chris Voss

Part II. Nicole sits down with Former FBI hostage negotiator, author, and CEO of The Black Swan Group, Chris Voss. They discuss Chris's time working in...

Winning Moves & Strategies with FBI Hostage Negotiator Chris Voss
Podcasts

Winning Moves & Strategies with FBI Hostage Negotiator Chris Voss

Nicole sits down with Former FBI hostage negotiator, Author, and CEO of The Black Swan Group Chris Voss. They discuss the importance of trusting and...

The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)
Podcasts

The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)

On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss...

High-Stakes: Former FBI Hostage Negotiator Chris Voss
Podcasts

High-Stakes: Former FBI Hostage Negotiator Chris Voss

Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...

How to negotiate over practically anything
Articles

How to negotiate over practically anything

Chris Voss had only been an FBI hostage negotiator for a year and a half when he was assigned to handle negotiations for a bank hostage at Chase Manhattan...

Chris Voss on Negotiating in Business and Life
Podcasts

Chris Voss on Negotiating in Business and Life

Whether negotiating in business or your personal affairs, life is a series of negotiations you should be prepared for: buying a car, negotiating a salary,...

Women in Leadership: 4 Challenges and How to Overcome Them
E-books

Women in Leadership: 4 Challenges and How to Overcome Them

Download this e-book to learn about the common challenges women in leadership face and what you can do to overcome them.

Virtual Sales Negotiations: Everything You Need to Know About Closing Deals in the Digital World
E-books

Virtual Sales Negotiations: Everything You Need to Know About Closing Deals in the Digital World

To help you get the outcomes you’re hoping for during your next virtual negotiation, we put together an e-book that explores best practices for...

The Million Dollar Branders Podcast-Episode 17: Never Split the Difference Ft: Chris Voss
Podcasts

The Million Dollar Branders Podcast-Episode 17: Never Split the Difference Ft: Chris Voss

Join Justine as she interviews the incredible Chris Voss, former FBI hostage negotiator, CEO of The Black Swan Group and author of best selling book...

A Chat With Christopher Voss
Podcasts

A Chat With Christopher Voss

A Chat With Christopher Voss Written By Ziyad Broker

Intentional Performers with Brian Levenson-Chris Voss on Knowing Negotiation Skills
Podcasts

Intentional Performers with Brian Levenson-Chris Voss on Knowing Negotiation Skills

In today’s conversation, Chris will talk about experiences as a negotiator, whether it’s kidnapping or whether it’s something in your business, and I even...

Mark Cuban Streamer Fireside Teams With Ex-FBI Hostage Specialist for Negotiator Training Program
Articles

Mark Cuban Streamer Fireside Teams With Ex-FBI Hostage Specialist for Negotiator Training Program

Mark Cuban and Falon Fatemi’s streaming platform Fireside is launching an exclusive membership program titled The Black Swan Network. It aims to help...

Encore Edition — Chris Voss — FBI Negotiation Tactics for Business And Life
Podcasts

Encore Edition — Chris Voss — FBI Negotiation Tactics for Business And Life

In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO...

How to Build Self-Confidence and Close the Deal
E-books

How to Build Self-Confidence and Close the Deal

Learn how to navigate a negotiation with confidence.

How to Manage Egos and Difficult Emotions with Derek Gaunt
Podcasts

How to Manage Egos and Difficult Emotions with Derek Gaunt

Derek shows us how to manage egos and problematic emotions while being assertive in negotiations.

 Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 2/2
Podcasts

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 2/2

Episode 2- How to get your team members to take their annual leave at this time- How to get your invoices paid- How to negotiate with your teenagers

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author,
Podcasts

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

Derek talks about his book Ego, Authority Failure, the importance of emotional intelligence, listening and tactical empathy. He brings all of these back...

Derek Gaunt:
Podcasts

Derek Gaunt: "Treat your employees as hostage takers"

Derek Gaunt is a lecturer, trainer, author of "Ego, Authority, Failure and member of the Balck Swan Group. With over 20 years of experience in hostage...

AM #9 - Negotiate Like Derek Gaunt, Former DC Hostage Negotiator
Podcasts

AM #9 - Negotiate Like Derek Gaunt, Former DC Hostage Negotiator

Derek Gaunt will share one key tactic with you on today’s Absolutely Mindset podcast that will transform your conversations. He learned this tactic over...

#25 Derek Gaunt: Hostage Negotiator Skills
Podcasts

#25 Derek Gaunt: Hostage Negotiator Skills

Derek Gaunt is a 29-year law enforcement veteran, specializing in hostage negotiation. He is now a trainer and negotiations coach for the Black Swan...

Derek Gaunt,
Podcasts

Derek Gaunt, "Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader" (New Degree Press, 2019)

On this episode, Dr. Lee Pierce (she/they)--Asst. Prof. of Rhetoric in the Department of Communication at the State University of New York at Geneseo—is...

28: Leading with Emotional Intelligence with Derek Gaunt
Podcasts

28: Leading with Emotional Intelligence with Derek Gaunt

Will using emotional intelligence like a hostage negotiator enable a leader’s success? How can the ideologies and techniques of hostage negotiation be...

E35 - Forget Logic: Negotiate A Win In Difficult Conversations - Derek Gaunt
Podcasts

E35 - Forget Logic: Negotiate A Win In Difficult Conversations - Derek Gaunt

Derek Gaunt is an expert negotiator with the Black Swan Group, and has 29 years of law enforcement and hostage negotiation experience.

 Leading Like a Hostage Negotiator – Derek Gaunt
Podcasts

Leading Like a Hostage Negotiator – Derek Gaunt

Find out the advantages of treating employees as hostage-takers by using tactical empathy, the difference between manipulation and negotiation, and how to...

WBP - The 3 Types of Negotiator with Derek Gaunt
Podcasts

WBP - The 3 Types of Negotiator with Derek Gaunt

Derek Gaunt is lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader...

 How2Exit Episode 41: Derek Gaunt - Expert Trainer, Coach & Author
Podcasts

How2Exit Episode 41: Derek Gaunt - Expert Trainer, Coach & Author

With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained...

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author,
Podcasts

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

E245 | Derek Gaunt: Applying Lessons Learned in Hostage Negotiation to Leadership & Life
Podcasts

E245 | Derek Gaunt: Applying Lessons Learned in Hostage Negotiation to Leadership & Life

From the outside looking in, there doesn’t seem to be a lot in common between negotiating with a criminal to release hostages and coaxing your child to...

 Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt
Podcasts

Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt

Negotiations can be uncomfortable, difficult and even contentious. Former Hostage Negotiator Derek Gaunt, author of “Ego, Authority, Failure”, teaches...

121: Understanding Ego, Authority and Failure with Negotiations Expert, Derek Gaunt
Podcasts

121: Understanding Ego, Authority and Failure with Negotiations Expert, Derek Gaunt

On the show today I interview author and negotiations expert, Derek Gaunt from the Black Swan Group. We discuss his new book Ego, Authority and...

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2
Podcasts

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2

What are the benefits of being able to negotiate as a business owner or manager-Biggest lesson learnt as a hostage negotiator-Are women or men better...

011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life
Podcasts

011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life

I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert...

Effective Communication: the Key to a Successful Practice with Derek Gaunt
Podcasts

Effective Communication: the Key to a Successful Practice with Derek Gaunt

Are you listening to understand, or are you listening to respond? In this episode, Dino Watt interviews Derek Gaunt. Derek is a lecturer and the author of...

Derek Gaunt - Hostage Negotiator, Trainer and Coach
Podcasts

Derek Gaunt - Hostage Negotiator, Trainer and Coach

Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member,...

Ego, Negotiation And Emotional Intelligence With Derek Gaunt
Podcasts

Ego, Negotiation And Emotional Intelligence With Derek Gaunt

In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt. Derek has a wealth of experience in negotiation and has...

Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)
Podcasts

Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)

n work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors,...

616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt
Podcasts

616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt

Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
Podcasts

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group".

Ego, Authority, Failure with Derek Gaunt of the Black Swan Group
Podcasts

Ego, Authority, Failure with Derek Gaunt of the Black Swan Group

In today’s show, we are putting George Randle in your passenger seat to discuss his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a...

High-Stakes: Former FBI Hostage Negotiator Chris Voss
Podcasts

High-Stakes: Former FBI Hostage Negotiator Chris Voss

Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...

How Do You Negotiate?
Podcasts

How Do You Negotiate?

This episode features a discussion with Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group...

Real Estate Rockstars Network
Podcasts

Real Estate Rockstars Network

Chris Voss, best-selling author of Never Split the Difference, spent decades honing his negotiation skills in the FBI. Before retiring, he served as the...

TO DINE FOR WITH KATE SULLIVAN  Chris Voss. FBI Hostage Negotiator.
Videos

TO DINE FOR WITH KATE SULLIVAN Chris Voss. FBI Hostage Negotiator.

Chris Voss teaches everyday tactics to win at negotiations in business and life. Over breakfast at his favorite diner in Arlington, Virginia, The Silver...

Chris Voss: Founder & CEO of The Black Swan Group and Author of Never Split The Difference
Podcasts

Chris Voss: Founder & CEO of The Black Swan Group and Author of Never Split The Difference

Everything IS a negotiation and this episode with Chris Voss will confirm this. Understanding how to turn the tide in your favor before walking away from...

How to sell with Ex FBI Negotiator Sandy Hein (Black Swan Group)
Podcasts

How to sell with Ex FBI Negotiator Sandy Hein (Black Swan Group)

We're joined by author, Ex FBI negotiator and negotiation instructor for the Black Swan Group Sandy Hein. Sandy talks us through mirroring, labelling and...

  Negotiation: Points of Know Returns
Podcasts

Negotiation: Points of Know Returns

Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris used his many years of experience in...

Global Gurus Number One Pick
Articles

Global Gurus Number One Pick

World's Top 30 Negotiation Professionals for 2023

Former FBI lead hostage negotiator Chris Voss teaches you how to bargain like a boss
Videos

Former FBI lead hostage negotiator Chris Voss teaches you how to bargain like a boss

This week on the Oh My Goff podcast, how to get that raise, a promotion or best outcome wherever you work. Former FBI lead hostage negotiator Chris Voss...

#223 - Negotiating like a Hostage Negotiator with Troy Smith
Podcasts

#223 - Negotiating like a Hostage Negotiator with Troy Smith

We'll dive into what hostage negotiation is, how the principles of it can be applied to fundraising, and the key takeaways that fundraisers need to keep...

 MAKING SENSE OF ENCOUNTERS WITH VIOLENCE Episode 4 of The Essential Sam Harris
Podcasts

MAKING SENSE OF ENCOUNTERS WITH VIOLENCE Episode 4 of The Essential Sam Harris

This episode centers around the specter of violence and surfaces some of Sam’s most controversial positions and difficult conversations. We begin with...

Ep 132 - Never Split the Difference with Chris Voss and Steve Shull
Podcasts

Ep 132 - Never Split the Difference with Chris Voss and Steve Shull

Life is a series of negotiations so let's take your emotional intelligence and intuition to the next level! It is an honor to have on the show today the...

CONSCIOUS MILLIONAIRE SHOW2586: Chris Voss: How to Consciously Never Split the Difference
Podcasts

CONSCIOUS MILLIONAIRE SHOW2586: Chris Voss: How to Consciously Never Split the Difference

Today’s guest… Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the...

Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss
Podcasts

Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss

In this episode, I interview Chris Voss, the former FBI lead hostage negotiator, founder of the Black Swan Group and author of Never Split The Difference....

5 Tips to Negotiating Your Best Salary
Infographics

5 Tips to Negotiating Your Best Salary

To increase the chances that your salary negotiations will lead to more desirable outcomes, keep these five tips in mind before you sit down at the table.

The Black Swan Group's Negotiation 9™️️️ (N9™️️️)
Infographics

The Black Swan Group's Negotiation 9™️️️ (N9™️️️)

Take a look at the nine negotiation skills necessary to give you the upper hand in your next negotiation.

7 Characteristics of Effective Leadership
Infographics

7 Characteristics of Effective Leadership

Strong leaders need to work hard, stay curious, and constantly work on self-improvement. How do your leadership skills measure up?

How to Negotiate Through the Sales Process
Infographics

How to Negotiate Through the Sales Process

At Black Swan, we take issue with the whole idea of the sales process in general. Why map out an eight-month plan when very well might be able to close...

How To Never Lose A Negotiation With Chris Voss
Videos

How To Never Lose A Negotiation With Chris Voss

#7: Former FBI lead hostage negotiator Chris Voss teaches us how to negotiate our way through any situation—whether professionally or in our personal...

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional
Books

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional

Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.

Jocko Podcast
Podcasts

Jocko Podcast

Businessman, author of “Never Split The Difference”. Former FBI hostage negotiator. CEO of The Black Swan Group.

Big Deal
Articles

Big Deal

Big Deal: Ten effective tips on negotiation from a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as if your life...

Negotiating Business Strategy Like Your Life Depends on It
Podcasts

Negotiating Business Strategy Like Your Life Depends on It

On this episode of the Intelligent Inbound® Podcast, Jen sits down with Brandon Voss, President of The Black Swan Group, as they discuss the art of...

683: Why Expert Negotiators Love to Hear “No”
Podcasts

683: Why Expert Negotiators Love to Hear “No”

Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book,...

 An Ethics Officer Negotiates a 45 Percent Salary Increase
Case Studies

An Ethics Officer Negotiates a 45 Percent Salary Increase

A woman who was getting paid below market value recently hired Black Swan for customized negotiation coaching to help guide her through salary...

 A Banking Manager and His Colleague Dominate Negotiations Together
Case Studies

A Banking Manager and His Colleague Dominate Negotiations Together

After stumbling across a Chris Voss video on YouTube, one manager at a banking institution based in Colorado decided that he needed to read the book to...

 A Financial Adviser Wins the War for Talent with Negotiation
Case Studies

A Financial Adviser Wins the War for Talent with Negotiation

One financial adviser who oversees a team of managers within a financial services company enlisted the help of Black Swan for negotiation training.

Ultimate Negotiation Checklist for Sales Teams
Guides

Ultimate Negotiation Checklist for Sales Teams

In any sales negotiation, there are a lot of moving parts to juggle. Even if you have the best intentions, it’s easy to get distracted by the wrong things...

The Top 3 Negotiation Mistakes
Infographics

The Top 3 Negotiation Mistakes

Learn the top three negotiation mistakes—and what you can do to avoid them.

 The Black Swan Group Leadership Guide
E-books

The Black Swan Group Leadership Guide

Download this e-book to learn how to take your leadership skills to the next level.

 E-Book: 5 Negotiation Tactics for Dealing with Difficult People
E-books

E-Book: 5 Negotiation Tactics for Dealing with Difficult People

Download our e-book to learn how to negotiate with difficult people and come out as a winner.

 E-book: 7 Unexpected Ways to Increase Sales
E-books

E-book: 7 Unexpected Ways to Increase Sales

Become a more effective salesperson in every situation.

7 Unexpected Ways to Increase Sales
Guides

7 Unexpected Ways to Increase Sales

We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.

Never Split the Difference: Negotiating Contracts
Guides

Never Split the Difference: Negotiating Contracts

The idea that no deal can be fair if it wasn’t reached by way of compromise has been drilled into our heads since elementary school. The philosophy of...

The Black Swan Group Leadership Guide
Guides

The Black Swan Group Leadership Guide

Black Swan Leadership Framework: An Overview

 Never Split the Difference: Study Guide
E-books

Never Split the Difference: Study Guide

Let’s put what you’ve learned into practice.

 The Negotiation One Sheet
E-books

The Negotiation One Sheet

As discussed in the appendix of Never Split the Difference

 Ultimate Negotiation Checklist for Sales Teams
E-books

Ultimate Negotiation Checklist for Sales Teams

Sharpen your focus and hone your strategy as you approach the negotiation table.

Guide: Three Negotiator Types
E-books

Guide: Three Negotiator Types

Learn these personality types to successfully negotiate with anyone.

Never Split the Difference: Negotiating Contracts
E-books

Never Split the Difference: Negotiating Contracts

Learn how to get exactly what you want out of your next negotiation.

Five Ways Your Sales Team is Killing Deals
E-books

Five Ways Your Sales Team is Killing Deals

Download this e-book to learn about the five most common mistakes that cause sales teams to lose deals and how you can avoid them.

 Negotiation Capacity Checkup
E-books

Negotiation Capacity Checkup

Download this assessment to learn your organization’s negotiation capacity.

Real Estate Negotiation Skills E-book
E-books

Real Estate Negotiation Skills E-book

Download our e-book, Real Estate Negotiation Skills: 3 Essential Tips for Closing More Deals, to learn how reaching your full potential as a realtor...

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life
Podcasts

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life

Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation...

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author
Podcasts

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author

The ability to negotiate is a necessary skill that goes with the territory of being an entrepreneur. Unfortunately, it doesn’t come naturally for...

Ego Authority Failure
Books

Ego Authority Failure

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager."

Never Split the Difference: Negotiating As If Your Life Depended On It©
Books

Never Split the Difference: Negotiating As If Your Life Depended On It©

Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss
Videos

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss

Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation
Podcasts

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation

In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...

Flawless negotiation with Sandy Hein
Podcasts

Flawless negotiation with Sandy Hein

Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....

Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss
Podcasts

Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss

Join Dr. Patrick Leddin as he speaks with Chris Voss to learn how he challenged the status quo of thought leadership to develop a unique negotiation...

E61: Troy Smith On Upgrading Your Conversational Tactics
Podcasts

E61: Troy Smith On Upgrading Your Conversational Tactics

Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!

Never Split the Difference with Chris Voss of The Black Swan Group
Podcasts

Never Split the Difference with Chris Voss of The Black Swan Group

In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more...

Mastering the Art of Negotiation with Sandy Hein
Podcasts

Mastering the Art of Negotiation with Sandy Hein

A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.

Leading The Future of Work With Jacob Morgan
Podcasts

Leading The Future of Work With Jacob Morgan

What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in...

[S3E7] Never Split the Difference with Chris Voss
Podcasts

[S3E7] Never Split the Difference with Chris Voss

Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
Videos

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life

What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation...

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147
Videos

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147

This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots...

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast
Podcasts

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast

On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll...

Master Difficult Conversations with Negotiator Brandon Voss
Podcasts

Master Difficult Conversations with Negotiator Brandon Voss

Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult...

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt
Podcasts

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt

This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...

We Have a Meeting with Brandon Voss
Podcasts

We Have a Meeting with Brandon Voss

In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...

Ego, Authority, Failure: Derek Gaunt
Podcasts

Ego, Authority, Failure: Derek Gaunt

With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker
Videos

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker

In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss
Videos

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss

SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos...

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss
Podcasts

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss

04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture
Articles

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture

Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
Podcasts

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...

The Master Negotiator
Articles

The Master Negotiator

Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.

How to become an excellent negotiator with Chris Voss
Podcasts

How to become an excellent negotiator with Chris Voss

Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.

Episode 23: Christopher Voss of The Black Swan Group
Podcasts

Episode 23: Christopher Voss of The Black Swan Group

In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling...

Videos

"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate

How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort,...

#144: The Art and Science Behind Negotiation with Chris Voss
Podcasts

#144: The Art and Science Behind Negotiation with Chris Voss

In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific...

Negotiating As If Your Life Depends on It with Chris Voss
Podcasts

Negotiating As If Your Life Depends on It with Chris Voss

In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to...

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations
Podcasts

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations

Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better...

Negotiate Better Outcomes w/ Derek Gaunt
Podcasts

Negotiate Better Outcomes w/ Derek Gaunt

Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law...

How to negotiate in property like a Voss!
Podcasts

How to negotiate in property like a Voss!

In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property...

Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent
Videos

Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent

Chris will be chatting on how to determine with amazing effectiveness whether someone is lying to you, how to understand the basic elements of negotiation...

Derek Gaunt Enabled Disabled
Podcasts

Derek Gaunt Enabled Disabled

In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to...

Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss
Podcasts

Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss

You’re in for a treat because this podcast is filled with Chris’ remarkable insights on how negotiations can turn your story and career around. Quick...

Trailblazer 09 | Chris Voss | FBI Master Negotiator
Videos

Trailblazer 09 | Chris Voss | FBI Master Negotiator

Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including...

#116 The Art of Negotiation Chris Voss
Podcasts

#116 The Art of Negotiation Chris Voss

In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down...

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss
Videos

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss

Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these...

Chris Voss Interview: Live Hostage Negotiation Role Play
Videos

Chris Voss Interview: Live Hostage Negotiation Role Play

In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage...

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference
Podcasts

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference

Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis...

Navigating Difficult Conversations | Chris Voss, The Black Swan Group
Videos

Navigating Difficult Conversations | Chris Voss, The Black Swan Group

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.

Brandon Voss—Negotiating When the Stakes Are High
Podcasts

Brandon Voss—Negotiating When the Stakes Are High

What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego...

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34
Podcasts

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34

We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.

EP 30: Negotiate Like a Voss!
Podcasts

EP 30: Negotiate Like a Voss!

Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The...

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions
Podcasts

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions

Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!

FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise
Articles

FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise

The FBI's former chief international hostage negotiator has explained how you should negotiate a pay rise. Read and watch him discuss the technique.

Negotiation Mastery with Chris Voss
Podcasts

Negotiation Mastery with Chris Voss

Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest...

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator
Videos

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator

Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author...

Chris Voss: How to be a killer communicator
Podcasts

Chris Voss: How to be a killer communicator

Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which...

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss
Podcasts

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss

Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former...

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It
Podcasts

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It

In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of...

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter
Podcasts

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter

Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for...

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast
Videos

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast

Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use...

Hone Your Negotiation Skills With Derek Gaunt
Podcasts

Hone Your Negotiation Skills With Derek Gaunt

In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law...

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113
Podcasts

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on...

Fighter Mindset Podcast 058 - Brandon Voss
Videos

Fighter Mindset Podcast 058 - Brandon Voss

How can we become better at negotiating in business? Learn from one of the top guys, Mr. Brandon Voss, who is the president for the Black Swan Group LTD....

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss
Podcasts

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss

Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend...

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss
Podcasts

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss

Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...

Derek Gaunt Hostage Negotiator, Trainer and Coach
Podcasts

Derek Gaunt Hostage Negotiator, Trainer and Coach

Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...

Derek Gaunt How to Use Negotiation Tactics to Build Relationships
Podcasts

Derek Gaunt How to Use Negotiation Tactics to Build Relationships

In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...

E102: Negotiation Boss, Brandon Voss!
Podcasts

E102: Negotiation Boss, Brandon Voss!

Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105
Videos

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105

In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off
Articles

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off

The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd
Podcasts

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd

These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss
Podcasts

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss

What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...

Tension simmering at home? Defuse it by avoiding this 1 word
Articles

Tension simmering at home? Defuse it by avoiding this 1 word

Tension simmering at home? Defuse it by avoiding this 1 word

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things
Articles

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things

Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?

Leading in the Virtual World
Articles

Leading in the Virtual World

Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the...

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients
Articles

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients

Former FBI lead international kidnapping negotiator Chris Voss whose emotional intelligence on steroids' was key to his success' reveals how to uncover...

A Former F.B.I. Negotiator and His Tips for Travel
Articles

A Former F.B.I. Negotiator and His Tips for Travel

Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.

The 10 most popular classes to take from celebrities on MasterClass
Articles

The 10 most popular classes to take from celebrities on MasterClass

To help you start out, we're breaking down the most popular courses right now, according to ratings and reviews.

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic
Articles

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic

In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss

Ex-FBI hostage negotiator: Why you should ditch an
Articles

Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead

Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...

Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help
Articles

Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help

With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec
Articles

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec

Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make
Guides

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make

Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.

No results found.