Negotiation and Leadership Resources

Chris Voss is a former FBI hostage negotiator, author, and expert in negotiation tactics. Known for his innovative strategies, he authored Never Split the...

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Mastering the Art of Negotiation with Chris Voss

Chris Voss is the world's #1 Negotiation Coach and CEO at The Black Swan Group, a negotiation consultancy serving Fortune 500 companies globally. He...

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Negotiations and Life with Troy Smit

Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...

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Negotiations and Life with Troy Smit

Join us on this episode of Raising Kingdom Warriors as we dive into the world of high-stakes negotiation with Troy Smith, a former law enforcement...

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FBI Hostage Negotiator: The Secret To Getting ANYTHING You Want! | Chris Voss

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Negotiation ft. Chris Voss (part 2)

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In today’s conversation, Chris will talk about experiences as a negotiator, whether it’s kidnapping or whether it’s something in your business, and I even...

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With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained...

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Podcasts

On the show today I interview author and negotiations expert, Derek Gaunt from the Black Swan Group. We discuss his new book Ego, Authority and...

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Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2

What are the benefits of being able to negotiate as a business owner or manager-Biggest lesson learnt as a hostage negotiator-Are women or men better...

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011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life

I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert...

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Effective Communication: the Key to a Successful Practice with Derek Gaunt

Are you listening to understand, or are you listening to respond? In this episode, Dino Watt interviews Derek Gaunt. Derek is a lecturer and the author of...

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Derek Gaunt - Hostage Negotiator, Trainer and Coach

Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member,...

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Ego, Negotiation And Emotional Intelligence With Derek Gaunt

In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt. Derek has a wealth of experience in negotiation and has...

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Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)

n work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors,...

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616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt

Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.

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Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group".

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Ego, Authority, Failure with Derek Gaunt of the Black Swan Group

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Case Studies

A Banking Manager and His Colleague Dominate Negotiations Together

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Guides

7 Unexpected Ways to Increase Sales

We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.

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Guides

Never Split the Difference: Negotiating Contracts

Never Split the Difference: Negotiating As If Your Life Depended On It©

Books

Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...

Videos

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss

Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston

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#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation

In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...

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Flawless negotiation with Sandy Hein

Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....

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E61: Troy Smith On Upgrading Your Conversational Tactics

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Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt

This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...

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We Have a Meeting with Brandon Voss

In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...

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Ego, Authority, Failure: Derek Gaunt

With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...

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Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker

In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...

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Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss

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Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss

04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...

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Articles

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture

Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...

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Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...

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Articles

Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...

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Derek Gaunt Hostage Negotiator, Trainer and Coach

Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...

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Derek Gaunt How to Use Negotiation Tactics to Build Relationships

In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...

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E102: Negotiation Boss, Brandon Voss!

Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...

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Videos

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105

In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...

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Articles

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off

The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...

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Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd

These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...

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E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss

What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...

Articles

In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss

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Articles

Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead

Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...

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Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help

With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.

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An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec

Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

Guides

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make

Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.