Resources
Access content from The Black Swan Group to learn more about how to skillfully negotiate, manage a sales team, and more.

A Chat With Christopher Voss
A Chat With Christopher Voss Written By Ziyad Broker

Intentional Performers with Brian Levenson-Chris Voss on Knowing Negotiation Skills
In today’s conversation, Chris will talk about experiences as a negotiator, whether it’s kidnapping or whether it’s something in your business, and I even...

Mark Cuban Streamer Fireside Teams With Ex-FBI Hostage Specialist for Negotiator Training Program
Mark Cuban and Falon Fatemi’s streaming platform Fireside is launching an exclusive membership program titled The Black Swan Network. It aims to help...

Encore Edition — Chris Voss — FBI Negotiation Tactics for Business And Life
In this special edition episode, we’re revisiting our conversation with Chris Voss – former Lead International Hostage Negotiator for the FBI, current CEO...

How to Build Self-Confidence and Close the Deal
Learn how to navigate a negotiation with confidence.

How to Manage Egos and Difficult Emotions with Derek Gaunt
Derek shows us how to manage egos and problematic emotions while being assertive in negotiations.

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 2/2
Episode 2- How to get your team members to take their annual leave at this time- How to get your invoices paid- How to negotiate with your teenagers

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]
Derek talks about his book Ego, Authority Failure, the importance of emotional intelligence, listening and tactical empathy. He brings all of these back...

Derek Gaunt: "Treat your employees as hostage takers"
Derek Gaunt is a lecturer, trainer, author of "Ego, Authority, Failure and member of the Balck Swan Group. With over 20 years of experience in hostage...

AM #9 - Negotiate Like Derek Gaunt, Former DC Hostage Negotiator
Derek Gaunt will share one key tactic with you on today’s Absolutely Mindset podcast that will transform your conversations. He learned this tactic over...

#25 Derek Gaunt: Hostage Negotiator Skills
Derek Gaunt is a 29-year law enforcement veteran, specializing in hostage negotiation. He is now a trainer and negotiations coach for the Black Swan...

Derek Gaunt, "Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader" (New Degree Press, 2019)
On this episode, Dr. Lee Pierce (she/they)--Asst. Prof. of Rhetoric in the Department of Communication at the State University of New York at Geneseo—is...

28: Leading with Emotional Intelligence with Derek Gaunt
Will using emotional intelligence like a hostage negotiator enable a leader’s success? How can the ideologies and techniques of hostage negotiation be...

E35 - Forget Logic: Negotiate A Win In Difficult Conversations - Derek Gaunt
Derek Gaunt is an expert negotiator with the Black Swan Group, and has 29 years of law enforcement and hostage negotiation experience.

Leading Like a Hostage Negotiator – Derek Gaunt
Find out the advantages of treating employees as hostage-takers by using tactical empathy, the difference between manipulation and negotiation, and how to...

WBP - The 3 Types of Negotiator with Derek Gaunt
Derek Gaunt is lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader...

How2Exit Episode 41: Derek Gaunt - Expert Trainer, Coach & Author
With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained...

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]
Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]

E245 | Derek Gaunt: Applying Lessons Learned in Hostage Negotiation to Leadership & Life
From the outside looking in, there doesn’t seem to be a lot in common between negotiating with a criminal to release hostages and coaxing your child to...

Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt
Negotiations can be uncomfortable, difficult and even contentious. Former Hostage Negotiator Derek Gaunt, author of “Ego, Authority, Failure”, teaches...

121: Understanding Ego, Authority and Failure with Negotiations Expert, Derek Gaunt
On the show today I interview author and negotiations expert, Derek Gaunt from the Black Swan Group. We discuss his new book Ego, Authority and...

Interview with Derek Gaunt (Business Negotiation Expert) from Black Swan Ltd - Episode 1/2
What are the benefits of being able to negotiate as a business owner or manager-Biggest lesson learnt as a hostage negotiator-Are women or men better...

011: Derek Gaunt - how to use tactics from hostage negotiation into your every day life
I am so excited and thrilled to share this interview with Derek Gaunt, author of Ego, Authority, Failure former hostage negotiatior and now a expert...

Effective Communication: the Key to a Successful Practice with Derek Gaunt
Are you listening to understand, or are you listening to respond? In this episode, Dino Watt interviews Derek Gaunt. Derek is a lecturer and the author of...

Episode 27 - The Negotiator - Derek Gaunt Hostage Negotiator
Derek Gaunt is the real deal, 29 years of Law Enforcement experience 20 of which in hostage negotiation. We see inside his life and his mind. Learning the...

Derek Gaunt - Hostage Negotiator, Trainer and Coach
Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member,...

Ego, Negotiation And Emotional Intelligence With Derek Gaunt
In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt. Derek has a wealth of experience in negotiation and has...

Derek Gaunt (Negotiations Trainer & Coach - Black Swan Group)
n work and in life, we have to have difficult conversations that require negotiation. Difficult conversations with our co-workers, partners, vendors,...

616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt
Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group".

Ego, Authority, Failure with Derek Gaunt of the Black Swan Group
In today’s show, we are putting George Randle in your passenger seat to discuss his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a...

High-Stakes: Former FBI Hostage Negotiator Chris Voss
Chris Voss is a former Lead FBI Negotiator, and author of the book, “Never Split the Difference.” He has lectured on negotiation at business schools...

How Do You Negotiate?
This episode features a discussion with Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group...

Real Estate Rockstars Network
Chris Voss, best-selling author of Never Split the Difference, spent decades honing his negotiation skills in the FBI. Before retiring, he served as the...

TO DINE FOR WITH KATE SULLIVAN Chris Voss. FBI Hostage Negotiator.
Chris Voss teaches everyday tactics to win at negotiations in business and life. Over breakfast at his favorite diner in Arlington, Virginia, The Silver...

Chris Voss: Founder & CEO of The Black Swan Group and Author of Never Split The Difference
Everything IS a negotiation and this episode with Chris Voss will confirm this. Understanding how to turn the tide in your favor before walking away from...

How to sell with Ex FBI Negotiator Sandy Hein (Black Swan Group)
We're joined by author, Ex FBI negotiator and negotiation instructor for the Black Swan Group Sandy Hein. Sandy talks us through mirroring, labelling and...

Negotiation: Points of Know Returns
Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris used his many years of experience in...

Global Gurus Number One Pick
World's Top 30 Negotiation Professionals for 2023

Former FBI lead hostage negotiator Chris Voss teaches you how to bargain like a boss
This week on the Oh My Goff podcast, how to get that raise, a promotion or best outcome wherever you work. Former FBI lead hostage negotiator Chris Voss...

#223 - Negotiating like a Hostage Negotiator with Troy Smith
We'll dive into what hostage negotiation is, how the principles of it can be applied to fundraising, and the key takeaways that fundraisers need to keep...

MAKING SENSE OF ENCOUNTERS WITH VIOLENCE Episode 4 of The Essential Sam Harris
This episode centers around the specter of violence and surfaces some of Sam’s most controversial positions and difficult conversations. We begin with...

Ep 132 - Never Split the Difference with Chris Voss and Steve Shull
Life is a series of negotiations so let's take your emotional intelligence and intuition to the next level! It is an honor to have on the show today the...

CONSCIOUS MILLIONAIRE SHOW2586: Chris Voss: How to Consciously Never Split the Difference
Today’s guest… Chris Voss is known as “The Master Negotiator”. He was the lead Crisis Negotiator for the New York City Division of the FBI, and then the...

Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss
In this episode, I interview Chris Voss, the former FBI lead hostage negotiator, founder of the Black Swan Group and author of Never Split The Difference....

5 Tips to Negotiating Your Best Salary
To increase the chances that your salary negotiations will lead to more desirable outcomes, keep these five tips in mind before you sit down at the table.
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The Black Swan Group's Negotiation 9™️️️ (N9™️️️)
Take a look at the nine negotiation skills necessary to give you the upper hand in your next negotiation.

7 Characteristics of Effective Leadership
Strong leaders need to work hard, stay curious, and constantly work on self-improvement. How do your leadership skills measure up?
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How to Negotiate Through the Sales Process
At Black Swan, we take issue with the whole idea of the sales process in general. Why map out an eight-month plan when very well might be able to close...

How To Never Lose A Negotiation With Chris Voss
#7: Former FBI lead hostage negotiator Chris Voss teaches us how to negotiate our way through any situation—whether professionally or in our personal...

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional
Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.

Jocko Podcast
Businessman, author of “Never Split The Difference”. Former FBI hostage negotiator. CEO of The Black Swan Group.

Big Deal
Big Deal: Ten effective tips on negotiation from a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as if your life...

Negotiating Business Strategy Like Your Life Depends on It
On this episode of the Intelligent Inbound® Podcast, Jen sits down with Brandon Voss, President of The Black Swan Group, as they discuss the art of...

683: Why Expert Negotiators Love to Hear “No”
Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book,...

An Ethics Officer Negotiates a 45 Percent Salary Increase
A woman who was getting paid below market value recently hired Black Swan for customized negotiation coaching to help guide her through salary...

A Banking Manager and His Colleague Dominate Negotiations Together
After stumbling across a Chris Voss video on YouTube, one manager at a banking institution based in Colorado decided that he needed to read the book to...

A Financial Adviser Wins the War for Talent with Negotiation
One financial adviser who oversees a team of managers within a financial services company enlisted the help of Black Swan for negotiation training.

Ultimate Negotiation Checklist for Sales Teams
In any sales negotiation, there are a lot of moving parts to juggle. Even if you have the best intentions, it’s easy to get distracted by the wrong things...

The Top 3 Negotiation Mistakes
Learn the top three negotiation mistakes—and what you can do to avoid them.

The Black Swan Group Leadership Guide
Download this e-book to learn how to take your leadership skills to the next level.

E-Book: 5 Negotiation Tactics for Dealing with Difficult People
Download our e-book to learn how to negotiate with difficult people and come out as a winner.

E-book: 7 Unexpected Ways to Increase Sales
Become a more effective salesperson in every situation.

7 Unexpected Ways to Increase Sales
We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.

Never Split the Difference: Negotiating Contracts
The idea that no deal can be fair if it wasn’t reached by way of compromise has been drilled into our heads since elementary school. The philosophy of...

The Black Swan Group Leadership Guide
Black Swan Leadership Framework: An Overview

Never Split the Difference: Study Guide
Let’s put what you’ve learned into practice.

The Negotiation One Sheet
As discussed in the appendix of Never Split the Difference

Ultimate Negotiation Checklist for Sales Teams
Sharpen your focus and hone your strategy as you approach the negotiation table.

Guide: Three Negotiator Types
Learn these personality types to successfully negotiate with anyone.

Never Split the Difference: Negotiating Contracts
Learn how to get exactly what you want out of your next negotiation.

Five Ways Your Sales Team is Killing Deals
Download this e-book to learn about the five most common mistakes that cause sales teams to lose deals and how you can avoid them.

Negotiation Capacity Checkup
Download this assessment to learn your organization’s negotiation capacity.

Real Estate Negotiation Skills E-book
Download our e-book, Real Estate Negotiation Skills: 3 Essential Tips for Closing More Deals, to learn how reaching your full potential as a realtor...

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life
Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation...

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author
The ability to negotiate is a necessary skill that goes with the territory of being an entrepreneur. Unfortunately, it doesn’t come naturally for...

Ego Authority Failure
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager."

Never Split the Difference: Negotiating As If Your Life Depended On It©
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss
Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation
In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...

Flawless negotiation with Sandy Hein
Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....

Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss
Join Dr. Patrick Leddin as he speaks with Chris Voss to learn how he challenged the status quo of thought leadership to develop a unique negotiation...

E61: Troy Smith On Upgrading Your Conversational Tactics
Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!

Never Split the Difference with Chris Voss of The Black Swan Group
In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more...

Mastering the Art of Negotiation with Sandy Hein
A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.

Leading The Future of Work With Jacob Morgan
What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in...
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[S3E7] Never Split the Difference with Chris Voss
Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation...

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147
This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots...

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast
On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll...

Master Difficult Conversations with Negotiator Brandon Voss
Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult...

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt
This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...

We Have a Meeting with Brandon Voss
In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...

Ego, Authority, Failure: Derek Gaunt
With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker
In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss
SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos...

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss
04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture
Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...

The Master Negotiator
Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.

How to become an excellent negotiator with Chris Voss
Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.

Episode 23: Christopher Voss of The Black Swan Group
In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling...

"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate
How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort,...

Derek Gaunt on Life and Negotiation
Are they really negotiation techniques or are they simply just traits that we can learn and develop to enhance our lives and relationships in both...

#144: The Art and Science Behind Negotiation with Chris Voss
In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific...

Negotiating As If Your Life Depends on It with Chris Voss
In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to...

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations
Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better...

Negotiate Better Outcomes w/ Derek Gaunt
Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law...

How to negotiate in property like a Voss!
In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property...

Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent
Chris will be chatting on how to determine with amazing effectiveness whether someone is lying to you, how to understand the basic elements of negotiation...

Derek Gaunt Enabled Disabled
In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to...

Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss
You’re in for a treat because this podcast is filled with Chris’ remarkable insights on how negotiations can turn your story and career around. Quick...

Trailblazer 09 | Chris Voss | FBI Master Negotiator
Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including...

#116 The Art of Negotiation Chris Voss
In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down...

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss
Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these...

Chris Voss Interview: Live Hostage Negotiation Role Play
In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage...

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference
Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis...

Navigating Difficult Conversations | Chris Voss, The Black Swan Group
Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.

Brandon Voss—Negotiating When the Stakes Are High
What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego...

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34
We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.

EP 30: Negotiate Like a Voss!
Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The...

Episode 23: Derek Gaunt. Treat employees as hostage-takers
During this conversation, Derek walked through the hostage negotiator’s tactics and tools and showed how to apply them to feedback conversations scenarios...

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions
Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!

FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise
The FBI's former chief international hostage negotiator has explained how you should negotiate a pay rise. Read and watch him discuss the technique.

Negotiation Mastery with Chris Voss
Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest...

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator
Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author...

Chris Voss: How to be a killer communicator
Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which...

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss
Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former...

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It
In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of...

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter
Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for...

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast
Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use...

Hone Your Negotiation Skills With Derek Gaunt
In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law...

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113
Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on...

Fighter Mindset Podcast 058 - Brandon Voss
How can we become better at negotiating in business? Learn from one of the top guys, Mr. Brandon Voss, who is the president for the Black Swan Group LTD....

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss
Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend...

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss
Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...

Derek Gaunt Hostage Negotiator, Trainer and Coach
Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...

Derek Gaunt How to Use Negotiation Tactics to Build Relationships
In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...

E102: Negotiation Boss, Brandon Voss!
Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105
In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off
The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd
These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss
What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...

Tension simmering at home? Defuse it by avoiding this 1 word
Tension simmering at home? Defuse it by avoiding this 1 word

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things
Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?

Leading in the Virtual World
Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the...

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients
Former FBI lead international kidnapping negotiator Chris Voss whose emotional intelligence on steroids' was key to his success' reveals how to uncover...

A Former F.B.I. Negotiator and His Tips for Travel
Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.

The 10 most popular classes to take from celebrities on MasterClass
To help you start out, we're breaking down the most popular courses right now, according to ratings and reviews.

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic
In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss
Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead
Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...
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Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help
With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec
Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make
Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.
Featured resources

Podcasts
683: Why Expert Negotiators Love to Hear “No”

Podcasts
Jocko Podcast

E-books