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In this introductory lecture-based course, you'll get acquainted with the Negotiation 9 (N9). These are the core skills of The Black Swan Method™, a communication approach designed to demonstrate tactical empathy, build rapport, and achieve trust-based influence.
The crux of how well you perform in a negotiation isn’t your level of research about your counterpart or your ability to persuade them, it all starts with your mindset.
Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than eight hours of content split across 12 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.
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In this 8-lesson video-based course, Chris Voss shares with real estate agents how to apply the techniques from his best-seller Never Split The Difference©. Chris shares how the use of tactical empathy can help you differentiate yourself from the competition, build a strong relationship with your buyers and sellers, win more referrals, and how to never cut your commission rate again.
Join Derek Guant as he guides you through applying The Black Swan Method™ to effectively negotiate with subordinates, negotiating and manage up, and leading team negotiations.
Learn how to implement tactical empathy to connect with clients, close more contracts, waste less time, and gain referrals.
Learn tools to help accelerate the negotiation process, get the answers you need, beat bargaining, and negotiate with effectiveness in a variety of scenarios.
Empathy is necessary for influence. This 1-day event focuses on equipping you with the tactical empathy tools you need to build rapport, overcome objections, and close deals with fewer counter-offers.
Join the Black Swan instruction team for a 2-day in-depth seminar. In this event you'll learn advanced tactical empathy skills to increase your effectiveness in team negotiations, dealing with distrustful counterparts, using negotiator types to your benefit, and navigating the emotions that are always present in negotiation.
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Negotiation Services
for You and Your Team
Learn more about our course offerings, keynotes, and live events. Gain the skills you need to become a tactful, strategic negotiator in your professional and personal life.
Live Events
In-person seminars that help you achieve Tactical Empathy and improve your negotiation skillset.