Last time, we talked about how to apply The Black Swan Method® in cross-cultural negotiations. What if you’re negotiating with someone who shares your language and culture? Today, we’ll share insights on how to negotiate effectively using The Black Swan Method® in your native language.
Once you truly understand Tactical Empathy® and the core value of The Black Swan Method®, you can negotiate confidently—no matter which language you speak. Our goal is to achieve Tactical Empathy® by applying Black Swan skills in your native tongue.
#1 Active Listening
Negotiation isn’t about talking; it’s about listening. Too often, people dominate discussions in hopes of controlling the outcome—this is only an illusion of control. When you listen and understand your counterpart’s perspective, you can effortlessly apply Labels™, Mirrors™, Dynamic Silence™, Accusations Audits™, and other Black Swan skills.
Active listening means making others feel heard and understood. Resist the urge to interrupt, correct, or rebut—especially when opinions differ from your own. Like any skill, active listening requires consistent effort until it becomes second nature. The payoff is immense: people feel valued and open up honestly.
#2 Stay Curious and Focus on Your Counterpart
In early ride-along coaching sessions, we taught clients that 70–75% of the conversation should center on the counterpart. Even when participants know this, implementing it under pressure is challenging. That gap between knowing and doing underscores the need for genuine curiosity.
When negotiating with someone from the same culture or who speaks your language, it’s easy to assume you already understand them. That assumption kills curiosity—and with it, critical information. Treat every interaction as if you have something to learn; you’ll uncover hidden insights and avoid overlooking what’s right in front of you.
#3 Slow Down to Speed Up
When you slow down, you listen more deeply. Your mind clears, you give your counterpart room to speak, and they feel safe sharing their true needs. Paradoxically, slowing down often accelerates the process and generates more robust, mutually beneficial solutions.
Many who learn negotiation skills rush to apply a few techniques, eager to control outcomes. That eagerness often comes across as neediness. When you come across as needy the conversation becomes more about you. In Tactical Empathy® the focus should remain on the counterpart.
#4 Master the Negotiation 9®
These 9 skills form the toolkit for achieving Tactical Empathy®. Use them conversationally—with friends, family, or coworkers—only when needed:
- Labels™
- Mirrors™
- Dynamic Silence™
- Paraphrase
- Summary™
- Calibrated Questions™
- “I” Messages
- Encouragers
- Accusations Audit™
Mastery lets you transition seamlessly between skills with the right tone and body language, so you’re seen as a partner rather than an adversary.
#5 Read and Practice Every Day
Negotiation is a perishable skill. It takes roughly 64–67 repetitions for a new behavior to become a habit. Make it a daily practice:
- Spend 30–60 minutes reading blogs or books on Black Swan skills.
- Practice with airport staff, flight attendants, or rideshare drivers.
- Watch short Black Swan videos during downtime and note your observations.
Track your successes and failures, learn from both, and reinforce the neural pathways that will make Tactical Empathy® your default. Keeping a journal of your interactions and chronicling your conversations and negotiations will help you fine tune your skills moving forward.
Bottom Line
Negotiating in your native language with The Black Swan Method® boils down to:
- Active Listening
- Staying Curious and Focused on Your Counterpart
- Slowing Down to Speed Up
- Mastering the Nine Black Swan Skills
- Reading and Practicing Daily
Apply these principles consistently, and you’ll negotiate more effectively—wherever your next conversation takes you.