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How to Negotiate

Conflict Resolution Skills Don’t Matter When People Don’t Feel Understood

How often do you find yourself in an interaction when the other side is far too emotional to reason...

How to Negotiate

How to Stop Negotiating on Price: What to Do Instead

When people hear the word “value,” most immediately think of price. I get it—money is concrete....

Communication Techniques

What Made Them Say That? Deals Die When Curiosity Leaves

Deals usually die before anyone says “No.” They die when the counterpart stops feeling understood...

How to Negotiate

How to Build Rapport in Cross-Cultural Negotiations

In today’s international business environment, you may speak several languages or work with people...

How to Negotiate

How to Negotiate Salary Offers: What to Say and Avoid

“Thank you very much for participating in the interview process…”