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Mastering Negotiations: Countering Yes Tie-downs for Greater Control
What Steps Are Necessary To Counter The Use Of Yes Tie-downs? The Black Swan Group works hard to give you the edge in negotiations and difficult...
Key Concerns for Different Negotiation Conflict Personality Types: Likability vs. Being Liked
In the world of high-stakes negotiation, understanding the interplay between likability and the psychological need to be liked is crucial. These two...
Why You Want to be Likable More Than Being Liked for Successful Negotiations
The Premise of Likability vs. Being Liked in Negotiation In negotiation, the concepts of being likable and being liked are often confused, yet they...
Overcoming Sales Objections Part 3: Decision-Maker and Trust-Related Sales Objections
Handling objections related to decision-makers and trust is crucial for closing sales. The Black Swan Group’s approach focuses on understanding how...
Overcoming Sales Objections Part 2: Budget and Provider Objections
Budget constraints and existing provider relationships are two of the most common objections faced by salespeople. These objections, often leave...
Negotiation Skills for Handling Sales Objections More Effectively
Handling sales objections effectively is crucial for any salesperson. Too often, objections are taken at face value, leading to missed opportunities...
10 Phrases That Reveal (Dangerous) Hidden Negotiations
The most dangerous negotiation is the one you don’t know you’re in.” What hidden negotiations drain your time (your most valuable commodity) each and...
The Negotiation Skills Every Agent Needs to Survive the New Real Estate Market!
As the real estate industry encounters transformative shifts due to the recent National Association of Realtors (NAR) ruling, effective August 17,...
Mastering Heated Negotiations: Key Questions to Keep Your Cool
When negotiations get heated, it's essential to manage both the conversation and your own emotions effectively. Here are the key questions I ask...
How to Respond to Verbal Attacks
Verbal attacks can happen in both personal and professional settings, triggering emotional responses that can cloud our judgment and derail...
Moving Between the Black Swan Skills
The Black Swan Method® consists of the Negotiation 9® skills which have been battle-tested and are proven to streamline difficult conversations as...
The Stealth Negotiation Superpower: Playfulness
Here’s how I stumbled over the new superpower of playfulness to make a delightful deal…And learned the optimum time of day to make a deal.