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Does Eye Contact Help or Hurt a Negotiation?
Eye contact can make or break a negotiation. Too much eye contact can make your counterpart very uncomfortable. If you are engaged in a conversation...
Communications Skills: Handling Objections
The best negotiators in the world are great at handling objections. When you find yourself operating in the world of high-stakes negotiations, it’s...
The First Steps to Becoming a Skilled Negotiator
If you’re new to negotiation and The Black Swan Method™, the first step to becoming a skilled negotiator is enrolling in our online class,...
Negotiation Tactics for Uncovering Black Swans in Conversations
Getting the negotiation outcomes you’re aiming for starts with uncovering the Black Swans in the deal. Simply put, Black Swans are the small, hidden...