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Tactical Empathy
How You Can Address Negativity During Negotiations
Negotiations can often feel like navigating a minefield, where misunderstandings and unmet expectations give rise to negativity that can derail...
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How to Negotiate
What’s the Difference Between Sympathy and Empathy?
People always confuse sympathy with empathy, but they are vastly different concepts. At a high level, sympathy is about using common ground and...
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Emotional Intelligence
Negotiation Training: 5 Crucial Aspects of Emotional Intelligence You Forget to Use
As former FBI negotiators and professional negotiation coaches, we spend a lot of time thinking and talking about emotional intelligence (EQ)....