Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Online Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship
The Black Swan Group teaches the power of Tactical Empathy™. Although we encourage clients to defer and subordinate themselves to their counterparts,...
How To Use Silence To Your Advantage
One of my business school students recently sent me an email that said: “One thing you’ve emphasized in class is using a skill and then shutting up....
7 Negotiation Tips for Closing Deals with New Vendors
Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...
How to Use Negotiation Skills to Earn a Free Suitcase
Recently, I helped one of my colleagues “earn” a free suitcase by using Black Swan skills. She was staying at a hotel in Detroit for a work...
Using Calibrated Questions™️ to Win More Deals
When The Black Swan Group™ first started, we taught clients to use Calibrated Questions™ to gather information. Through trial and error, we figured...
3 Benefits of Dynamic Silence™️ in 2023
“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.
What Is the Black Swan Accusation Audit™?
When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...
Overcome Weaknesses as a Negotiator: Assertive Personality
Whenever you find yourself at an impasse in a negotiation, you need to know how you got there. We need to admit that the approach we use to get...
Overcoming Weaknesses as a Negotiator: Analyst Personality
Whenever we sit down at the table, we need to understand that the counterpart is not the same person as us. Assuming they think like you and share...
4 Tips for Jump-Starting Stalled Negotiations
Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...
Sales and Negotiation Skills Training: High-Performing Mindset
Many negotiators are stifled by what business coach Dan Sullivan calls the gap or fixed mindset. Conversely, the best negotiators in the world see...
4 Negotiation Skills All Professionals Should Have
No two negotiators are the same, but the world’s best negotiators share many similarities. They not only bring the right mindset to the table each...