![Why You Need to Use No-Oriented Questions™ in a Negotiation](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_538321650-1.jpeg?width=992&height=620&length=992&name=AdobeStock_538321650-1.jpeg)
Why You Need to Use No-Oriented Questions™ in a Negotiation
The goal of using No-Oriented Questions™ is to transition out of eliciting a yes response from your counterpart and try to get them to agree by...
![4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship](https://www.blackswanltd.com/hs-fs/hubfs/AdobeStock_171185574-1.jpeg?width=992&height=620&length=992&name=AdobeStock_171185574-1.jpeg)
4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship
The Black Swan Group teaches the power of Tactical Empathy™. Although we encourage clients to defer and subordinate themselves to their counterparts,...
![How To Use Silence To Your Advantage](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_447351723-1.jpeg?width=992&height=620&length=992&name=AdobeStock_447351723-1.jpeg)
How To Use Silence To Your Advantage
One of my business school students recently sent me an email that said: “One thing you’ve emphasized in class is using a skill and then shutting up....
![7 Negotiation Tips for Closing Deals with New Vendors](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_289072636-1.jpeg?width=992&height=620&length=992&name=AdobeStock_289072636-1.jpeg)
7 Negotiation Tips for Closing Deals with New Vendors
Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...
![How to Use Negotiation Skills to Earn a Free Suitcase](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_280016081-1.jpeg?width=992&height=620&length=992&name=AdobeStock_280016081-1.jpeg)
How to Use Negotiation Skills to Earn a Free Suitcase
Recently, I helped one of my colleagues “earn” a free suitcase by using Black Swan skills. She was staying at a hotel in Detroit for a work...
![Using Calibrated Questions™️ to Win More Deals](https://www.blackswanltd.com/hs-fs/hubfs/unnamed-1.jpeg?width=992&height=620&length=992&name=unnamed-1.jpeg)
Using Calibrated Questions™️ to Win More Deals
When The Black Swan Group™ first started, we taught clients to use Calibrated Questions™ to gather information. Through trial and error, we figured...
![3 Benefits of Dynamic Silence™️ in 2023](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_487163458-1.jpeg?width=992&height=620&length=992&name=AdobeStock_487163458-1.jpeg)
3 Benefits of Dynamic Silence™️ in 2023
“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.
![What Is the Black Swan Accusation Audit™?](https://info.blackswanltd.com/hs-fs/hubfs/Black%20Swan%20Accusation%20Audit.jpg?width=992&height=620&length=992&name=Black%20Swan%20Accusation%20Audit.jpg)
What Is the Black Swan Accusation Audit™?
When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...
![Overcome Weaknesses as a Negotiator: Assertive Personality](https://info.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_198776289.jpeg?width=992&height=620&length=992&name=AdobeStock_198776289.jpeg)
Overcome Weaknesses as a Negotiator: Assertive Personality
Whenever you find yourself at an impasse in a negotiation, you need to know how you got there. We need to admit that the approach we use to get...
![Overcoming Weaknesses as a Negotiator: Analyst Personality](https://info.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_419572292.jpeg?width=992&height=620&length=992&name=AdobeStock_419572292.jpeg)
Overcoming Weaknesses as a Negotiator: Analyst Personality
Whenever we sit down at the table, we need to understand that the counterpart is not the same person as us. Assuming they think like you and share...
![4 Tips for Jump-Starting Stalled Negotiations](https://info.blackswanltd.com/hs-fs/hubfs/_sbm_2017/amy-hirschi-K0c8ko3e6AA-unsplash%20%281%29.jpg?width=992&height=620&length=992&name=amy-hirschi-K0c8ko3e6AA-unsplash%20%281%29.jpg)
4 Tips for Jump-Starting Stalled Negotiations
Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...
![Sales and Negotiation Skills Training: High-Performing Mindset](https://info.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_289929730.jpeg?width=992&height=620&length=992&name=AdobeStock_289929730.jpeg)
Sales and Negotiation Skills Training: High-Performing Mindset
Many negotiators are stifled by what business coach Dan Sullivan calls the gap or fixed mindset. Conversely, the best negotiators in the world see...