Subscribe to The Edge Negotiation Newsletter
Join nearly 100,000+ other subscribers and receive our weekly newsletter on negotiation, communication, and mindset from Chris Voss and The Black Swan Group.
Subscribe to Our Newsletter
4 Ways Tone Can Negatively Impact Negotiations
Often, we say things that are not received how we expect because we use the wrong tone.
3 Ways Tone Can Make or Break a Deal
Your tone of voice is the first thing people notice about you. Tone is more than just volume—it’s a balance of your pitch, pace, timbre, intonation,...
Mastering Tone in Negotiations & Why It Matters
Everyone’s heard the famous adage: It’s not what you say, but how you say it.