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Tactical Empathy
How You Can Address Negativity During Negotiations
Negotiations can often feel like navigating a minefield, where misunderstandings and unmet expectations give rise to negativity that can derail...
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Tone
4 Ways Tone Can Negatively Impact Negotiations
Often, we say things that are not received how we expect because we use the wrong tone.
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Communication Techniques
3 Ways Tone Can Make or Break a Deal
Your tone of voice is the first thing people notice about you. Tone is more than just volume—it’s a balance of your pitch, pace, timbre, intonation,...
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Communication Techniques
Mastering Tone in Negotiations & Why It Matters
Everyone’s heard the famous adage: It’s not what you say, but how you say it.