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What Makes You Think Your
Preparing to Negotiate

What Makes You Think Your "Yes" Is Real?

Yes is a very tricky concept, especially when put it into the negotiation context. First of all, there are 3 types of “yes” – Confirmation,...

The Problem with
Negotiation Mistakes

The Problem with "Tell Me More"

Whether or not you realize it we have all used “tell me more” when questioning someone about a topic we want to know more about. More often than not...

Better Than Why...What Makes You Ask?
How to Negotiate

Better Than Why...What Makes You Ask?

People will always ask you questions in a negotiation. When it is important to find out the reasoning for their question asking "Why" or flat out...

3 Phrases You Need to Eliminate from Your Negotiations
Negotiation Mistakes

3 Phrases You Need to Eliminate from Your Negotiations

Increase your communication success by eliminating these 3 bad communication habits that naturally trigger a negative human response. “Ignore human...

Unsophisticated Negotiation: Taking the Hard Line
Preparing to Negotiate

Unsophisticated Negotiation: Taking the Hard Line

A common misconception about negotiation is that the best course of action is to take a hard line with someone. Use logic to express that what you...

3 Ways to Train Yourself to be the Best Negotiator
Negotiation Training

3 Ways to Train Yourself to be the Best Negotiator

If you have a competitive side you understand what it means to work at constantly improving. The best business people are always striving to be...

Is Logic Real?
Preparing to Negotiate

Is Logic Real?

We all like to think that we have a certain amount of logic, some more than others, especially when it comes to making decisions that have a serious...

Negotiating with Empathy: Not a State of Mind, It is an Action
Negotiation Tactics

Negotiating with Empathy: Not a State of Mind, It is an Action

Empathy is commonly defined as being very close to sympathy in many cases. Merriam-Webster defines empathy as the feeling that you understand and...

3 Ways to Negotiate Like a Pro
How to Negotiate

3 Ways to Negotiate Like a Pro

Traditionally speaking negotiation is seen as a focused comparison of ideas/results, which in my eyes is a sophisticated way of saying an argument...

4 Most Emotional Terms in Negotiation

4 Most Emotional Terms in Negotiation

3 Ways to Hone Your Negotiation Skills
How to Negotiate

3 Ways to Hone Your Negotiation Skills

Here are 3 ways to hone your negotiation skills.

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Negotiation Tactics

Empathy: A Missionary & Mercenary Skill

The reason I try to make it a point to use empathy in all negotiations and most conversations is because I have had the luxury of experiencing how...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.