how to demonstrate leadership

Lead More Effectively

Live Online Course

Join together with other top leaders as 2 Black Swan coaches guide you through applying The Black Swan Method to effectively negotiating with subordinates, negotiating and manage up, and leading team negotiations.

Lead More Effectively Today


Angry business man screaming at employee in the office

When Things Go Wrong

Live Online Course

Things don't always go as planned, a business relationship is damaged and sometimes you're the one blamed for a bump in the road. Join other industry leaders and learn how to deliver bad news, repair damaged business relationships, deal with being attacked.

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Handshake in front of business people

Beat Traditional Bargaining

Live Online Course

If you must engage in bargaining, we've got the best strategy for how to do it. Learn what to expect, how to beat traditional bargaining, and get your counterpart to bid against themselves.

Bargain To Win

Negotiation Checklist

Fundamentals of Handling Difficult Negotiations

Live Online Course

Handle difficult negotiations with confidence! In 3 sessions you’ll learn which skills to apply to have a productive confrontation, to stand your ground, and to become a trusted advisor to your counterpart.

Negotiate with Confidence

Black Swan Case Studies

Case Studies: Live Events and One-on-One Coaching


Applying Tactical Empathy™ with Success

Live Online Course 

Learn how to influence others and affect meaningful change in your business interactions. You will improve upon your listening, communication, and relationship-building skills, all essential for effective negotiation. 

Achieve Success with Tactical Empathy

Online Course

Never Split the Difference©: Beyond the Book

Online Self-Paced Course

For those who are ready for a deeper dive into Never Split the Difference© but can’t make it to a live event, Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than eight hours of content split across 12 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.

This course is perfect for anyone who wants to develop the skills they need to get the best deal possible—on their schedule.

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Two businessmen hands and the key, paper agreement

Real Estate Success with The Black Swan Method™

Live Online Coaching

Learn how to implement tactical empathy to connect with clients, close more contracts, waste less time, and gain referrals. 

Close More Contracts


Real Estate Success with Never Split The Difference

Online Self-Paced Course

In this 8-lesson video-based course, Chris Voss shares with real estate agents how to apply the techniques from his best-seller Never Split The Difference©. Chris shares how the use of tactical empathy can help you differentiate yourself from the competition, build a strong relationship with your buyers and sellers, win more referrals, and how to never cut your commission rate again.

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