Online Self-Paced
In this introductory lecture-based course, you'll get acquainted with the Negotiation 9 (N9). These are the core skills of The Black Swan Method™, a communication approach designed to demonstrate tactical empathy, build rapport, and achieve trust-based influence.
Online Self-Paced
The crux of how well you perform in a negotiation isn’t your level of research about your counterpart or your ability to persuade them, it all starts with your mindset.
Online Self-Paced
Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than eight hours of content split across 12 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.
Online Self-Paced
Join Derek Guant as he guides you through applying The Black Swan Method™ to effectively negotiate with subordinates, negotiating and manage up, and leading team negotiations.
Online Self-Paced
Handle difficult negotiations with confidence! In this 4 part course you’ll learn which skills to apply to have a productive confrontation, to stand your ground, and to become a trusted advisor to your counterpart.
Live Online
Join this women-only negotiation power hour led by the awesome women on our team: Trainer & Coach, Sandy Hein, and Head of Business Dev, Davi Johnson. This session will focus on our Fab Five Skills for Females.
Live Online
Learn how to influence others and affect meaningful change in your business interactions. You will improve upon your listening, communication, and relationship-building skills, all essential for effective negotiation.
Live Online
Learn tools to help accelerate the negotiation process, get the answers you need, beat bargaining, and negotiate with effectiveness in a variety of scenarios.
Live Online
Learn how to implement tactical empathy to connect with clients, close more contracts, waste less time, and gain referrals.
Online Self-Paced
In this 8-lesson video-based course, Chris Voss shares with real estate agents how to apply the techniques from his best-seller Never Split The Difference©. Chris shares how the use of tactical empathy can help you differentiate yourself from the competition, build a strong relationship with your buyers and sellers, win more referrals, and how to never cut your commission rate again.
Live In-person
Empathy is necessary for influence. This one-day event focuses on equipping you with the tactical empathy tools you need to build rapport, overcome objections, and close deals with fewer counter-offers.
Live In-person
Join the Black Swan instruction team for a 2-day in-depth seminar. In this event you'll learn advanced tactical empathy skills to increase your effectiveness in team negotiations, dealing with distrustful counterparts, using negotiator types to your benefit, and navigating the emotions that are always present in negotiation.
