Live Online
In this introductory lecture-based course, you'll get acquainted with the Negotiation 9 (N9). These are the core skills of The Black Swan Method™, a communication approach designed to demonstrate tactical empathy, build rapport, and achieve trust-based influence.
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The crux of how well you perform in a negotiation isn’t your level of research about your counterpart or your ability to persuade them, it all starts with your mindset.
Online Self-Paced
Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than eight hours of content split across 12 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.
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Join this women-only negotiation power hour led by the awesome women on our team: Trainer & Coach, Sandy Hein, and Head of Business Dev, Davi Johnson. This session will focus on our Fab Five Skills for Females.
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Learn how to implement tactical empathy to connect with clients, close more contracts, waste less time, and gain referrals.
Online Self-Paced
In this 8-lesson video-based course, Chris Voss shares with real estate agents how to apply the techniques from his best-seller Never Split The Difference©. Chris shares how the use of tactical empathy can help you differentiate yourself from the competition, build a strong relationship with your buyers and sellers, win more referrals, and how to never cut your commission rate again.
