Live Online
Join the full Black Swan Instruction Team for a 3-day live virtual interactive workshop to learn advanced tactical empathy skills and practice to accelerate your negotiation outcomes. This event will be highly interactive. You'll be engaged in several exercises where you'll use the skills and receive feedback from our team.
Live Online
In this introductory lecture-based course, you'll get acquainted with the Negotiation 9 (N9). These are the core skills of The Black Swan Method™, a communication approach designed to demonstrate tactical empathy, build rapport, and achieve trust-based influence.
Live Online
Learn how to influence others and affect meaningful change in your business interactions. You will improve upon your listening, communication, and relationship-building skills, all essential for effective negotiation.
Live Online
Learn tools to help accelerate the negotiation process, get the answers you need, beat bargaining, and negotiate with effectiveness in a variety of scenarios.
Live Online
Join together with other top leaders as 2 Black Swan coaches guide you through applying The Black Swan Method to effectively negotiating with subordinates, negotiating and manage up, and leading team negotiations.
Live Online
Things don't always go as planned, a business relationship is damaged and sometimes you're the one blamed for a bump in the road. Join other industry leaders and learn how to deliver bad news, repair damaged business relationships, deal with being attacked.
Live Online
If you must engage in bargaining, we've got the best strategy for how to do it. Learn what to expect, how to beat traditional bargaining, and get your counterpart to bid against themselves.
Live Online
Handle difficult negotiations with confidence! In 3 sessions you’ll learn which skills to apply to have a productive confrontation, to stand your ground, and to become a trusted advisor to your counterpart.
Online Self-Paced
Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than eight hours of content split across 12 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.
Live Online
Learn how to implement tactical empathy to connect with clients, close more contracts, waste less time, and gain referrals.
Online Self-Paced
In this 8-lesson video-based course, Chris Voss shares with real estate agents how to apply the techniques from his best-seller Never Split The Difference©. Chris shares how the use of tactical empathy can help you differentiate yourself from the competition, build a strong relationship with your buyers and sellers, win more referrals, and how to never cut your commission rate again.
