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4 Leadership Behaviors to Avoid
Leadership Skills

4 Leadership Behaviors to Avoid

The Black Swan Group often talks about what you can do to become a more effective leader. But if your goal is reaching your full potential as a...

5 Exercises to Become an Expert Real Estate Negotiator
Real Estate Negotiation

5 Exercises to Become an Expert Real Estate Negotiator

No matter how good of a real estate negotiator you are, you can always improve. Here are five exercises expert real estate agents practice regularly...

Negotiation Training: What Are Black Swans and How Can You Identify Them?
Negotiation Training

Negotiation Training: What Are Black Swans and How Can You Identify Them?

Black Swans are small bits of information the other side holds that— if uncovered—would dramatically change the course of the dialogue and,...

Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals
Negotiation Tactics

Negotiation Tips: How to Negotiate with Coworkers, Colleagues, and Equals

The Black Swan Group often provides tips for negotiating with your direct reports and counterparts from other organizations. However, in this post,...

Negotiation Tactics and Leadership: Why the Two Work Together
Negotiation Tactics

Negotiation Tactics and Leadership: Why the Two Work Together

Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want...

How to Demonstrate Leadership in a New Role
Leadership Skills

How to Demonstrate Leadership in a New Role

When they start new roles, some leaders feel tempted to institute changes right away to make an immediate impact. Unless it’s an emergency, there is...

5 Ways to Avoid Leadership Failure
Leadership Skills

5 Ways to Avoid Leadership Failure

Whereas the best leaders can help their teams unlock their full potential, those who fail at leadership doom their teams to suboptimal results, toxic...

Understanding Negotiation Roles and Responsibilities
Negotiation Tactics

Understanding Negotiation Roles and Responsibilities

In every negotiation, there are five distinct roles and responsibilities. In an ideal world, you would have five different people playing each of...

5 Real Estate Negotiation Tips That Will Set You Apart
Real Estate Negotiation

5 Real Estate Negotiation Tips That Will Set You Apart

Many real estate agents use best practices to guide their careers. But when everyone follows the same best practices, they start to become common...

Close the Deal: How to Get an Answer After Being Ghosted

Close the Deal: How to Get an Answer After Being Ghosted

It is a common problem. You’ve locked down a tentative agreement with a counterpart, and the action is supposed to take place by May 1. But it is now...

Why Negotiation Training is the Best Investment for 2021
Negotiation Tactics

Why Negotiation Training is the Best Investment for 2021

These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable...

5 Steps to Assess Your Leadership Skills
Leadership Skills

5 Steps to Assess Your Leadership Skills

Many leaders get to the top, think they’ve made it, and stop trying to improve. The best leaders, on the other hand, understand that leadership is...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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