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2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...
When Crisis Strikes: How to Use a Tactical Empathy Approach
When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...
2 Mistakes To Avoid When You First Start Negotiating
One of the biggest mistakes I see people make when they’re first using our skills is not treating it like learning a new language. When you’re...
What You Need to Know About Tactical Empathy®
Tactical Empathy® is all about understanding the other side. It doesn’t mean you feel how they feel—just that you can gain valuable information so...
3 Places You Need to Be Using an Accusation Audit®
To help clients get the negotiation outcomes they’re aiming for, The Black Swan Group advises using Accusation Audits®, a preemptive technique...
Using Dynamic Silence™ to Improve Personal Relationships
One of our most effective negotiation skills, Dynamic Silence™, doesn’t even require you to talk.
7 Ways to Navigate Complex Contract Negotiations
Deals are rarely easy in real estate. In most cases, it’s only a matter of time before complex contract negotiations begin. Next time you find...
4 Tips for Negotiating Closing Costs
When representing a buyer in a real estate transaction, many real estate agents are so focused on developing an offer based on market data alone that...
4 Real Estate Negotiation Skills Every Realtor Should Have
It’s no secret real estate negotiations are tough. Emotions are high, money is on the line, and clients often have to make some of the most important...
3 Ways Realtors Can Successfully Navigate Multiple Offers
When real estate agents deal with multiple offers, they often find themselves in difficult situations. On one hand, when agents represent clients...
Why You Should Improve Your Real Estate Negotiation Skills
Even the most effective real estate agents can always improve. Whether you’re just starting out in your career or you’ve sold more properties than...