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Overcoming Weaknesses as a Negotiator: Analyst Personality
Negotiation Tactics

Overcoming Weaknesses as a Negotiator: Analyst Personality

Whenever we sit down at the table, we need to understand that the counterpart is not the same person as us. Assuming they think like you and share...

4 Tips for Jump-Starting Stalled Negotiations
Negotiation Tactics

4 Tips for Jump-Starting Stalled Negotiations

Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...

Sales and Negotiation Skills Training: High-Performing Mindset
Negotiation Tactics

Sales and Negotiation Skills Training: High-Performing Mindset

Many negotiators are stifled by what business coach Dan Sullivan calls the gap or fixed mindset. Conversely, the best negotiators in the world see...

4 Negotiation Skills All Professionals Should Have
Negotiation Tactics

4 Negotiation Skills All Professionals Should Have

No two negotiators are the same, but the world’s best negotiators share many similarities. They not only bring the right mindset to the table each...

3 Negotiation Exercises to Sharpen Your Skills
Negotiation Tactics

3 Negotiation Exercises to Sharpen Your Skills

The skills we teach at The Black Swan Group can help you transform your approach to negotiation. But, just like anything else, the skills are...

The First Steps to Becoming a Skilled Negotiator
Negotiation Training

The First Steps to Becoming a Skilled Negotiator

If you’re new to negotiation and The Black Swan Method™, the first step to becoming a skilled negotiator is enrolling in our online class,...

Negotiator Concepts That Have Evolved Since Never Split The Difference™ Was Published
Negotiation Training

Negotiator Concepts That Have Evolved Since Never Split The Difference™ Was Published

Accusation Audits™ and Labels™ (more specifically, Asking Labels™) are two expert concepts that have evolved significantly since Never Split the...

How to Say “No” in a Negotiation
How to Negotiate

How to Say “No” in a Negotiation

Saying no is the most assertive thing you can do in a negotiation, meaning you should only do it when absolutely necessary. We encourage clients to...

Negotiation Training: When to Walk Away
Negotiation Tactics

Negotiation Training: When to Walk Away

The Black Swan Group has a saying: It’s not a sin to not get a deal, but it is a sin to not get a deal and waste a lot of time in the process....

Black Swan Negotiation Skills Training: Quick 2+1™
How to Negotiate

Black Swan Negotiation Skills Training: Quick 2+1™

We start every Black Swan live training session with the same exercise: the Quick 2+1™. It’s our foundational skill set.  At the end of the day,...

The Top 12 Must-Read Books for Expert Negotiators
Negotiation Training

The Top 12 Must-Read Books for Expert Negotiators

As MIT Professor Peter Senge once said, “the only sustainable competitive advantage is an organization’s ability to learn faster than the...

Black Swan Negotiation Skills Training: Mislabels
Negotiation Tactics

Black Swan Negotiation Skills Training: Mislabels

The Black Swan Group often recommends using Labels™ to describe emotions that are displayed, verbalized, or implied but not directly articulated. In...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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