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Black Swan Negotiation Skills Training: Mislabels
The Black Swan Group often recommends using Labels™ to describe emotions that are displayed, verbalized, or implied but not directly articulated. In...
Becoming a Master Negotiator: Trigger Kindness Moments Everyday
Want to become a master negotiator? Do these two things: Have a list of go-to phrases. Never be mean to someone who can hurt you by doing nothing....
Negotiation Training: What Are Black Swans and How Can You Identify Them?
Black Swans are small bits of information the other side holds that— if uncovered—would dramatically change the course of the dialogue and,...
Negotiation Training: The Top 4 ‘No-Oriented’ Questions
Yes doesn’t always mean yes. This is why shrewd negotiators don’t aim for yes, but instead try to get their counterparts to say no. In this...
Components of Emotional Intelligence in Negotiation
The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability...
Negotiation Training: The Top 10 Black Swan Go-To Labels™
At Black Swan, we’re huge proponents of using Labels™ to arrive at the best outcomes. With an effective use of Labels, you’re able to unearth what...
How Can Sales Negotiation Training Help My Team?
No matter how effective your sales team is, it can always improve. If you’re on the fence about whether it’s worthwhile to invest in sales...
3 Sales Negotiation Tips for Women
When a woman sits down at the negotiating table, her counterpart may harbor a number of preconceived notions about her, sometimes consciously but...
Price Negotiation: How to Get the Best Deal Every Time
Whether someone is buying a new car or making a multi-million dollar business deal, who wants to pay a single penny more than they absolutely need...
Infographic: The Black Swan Group's Negotiation 9™️️️ (N9™️️️)
Negotiation is a science as well as an art. When you have all the right ingredients, magic can happen. The Black Swan Group’s negotiation concepts...
How to Separate Needs vs. Wants in a Negotiation
In every negotiation, each side has things they need to have and things they want to have.
Don't Sell Yourself Short! 5 Ways for Women to Get Equal Pay
When you’re hired as a police officer in the public sector, you get paid the same whether you are a man or a woman. Compensation is largely based on...