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Negotiation Training
The Unseen Advantage: Mindset, Timing, and Tone in Everyday Negotiation
People think negotiation is about pushing hard, flexing status, or tossing around credentials like...
Improving Sales
From Rapport to Influence: Building Trust in Negotiations
When I think about effective negotiation, I often break it down into two critical phases: building...
How to Negotiate
Power Perceptions in Negotiations: Defuse, Balance, and Gain Trust
Power in negotiation isn’t about control. It’s about perception. And when you mishandle those...
How to Negotiate
How to Let Someone Down Without Destroying the Relationship
Letting someone down is one of the hardest conversations we face. Whether it’s in business,...
How to Negotiate
When Silence Isn’t Golden: How to Handle the Silent Treatment in Negotiation
When Silence Shows Up, Pay Attention There’s a moment in every tough negotiation when it gets...
How to Negotiate
“It seems like something just crossed your mind” - A Magic Wand Phrase
How to read between the lines is really how to investigate between the lines. The power of...