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Revolutionizing Your Negotiations: 



Tough Negotiations Require a Tougher You

It's no secret that we're living in a volatile and unpredictable world. Every week there's a new problem popping up at work, in our personal lives, and worldwide. 

Is it even possible to thrive in such a hectic environment?

Ingest enough CAVIAAR and you can.

CAVIAAR is a set of powerful Black Swan skills that can create a more transformative, tougher, and empathetic you. 

Through this course you'll learn how to adapt to a changing world through techniques usable in both the simplest of situations to the toughest, most cutthroat negotiations. Become a master negotiator through training led by Troy Smith and Jorge Gayle, who have over 30+ years of success in negotiation and business. 

Your Comprehensive Guide To Essential Skills

Enroll in our CAVIAAR Course to discover:

level The sharpest techniques to create richer, deeper connections
level How to come back from personal attacks, insults, negativity, and strong emotions during negotiations
level How to get positive results in your negotiations and progress your long-term goals
level The uncomplicated skills that can help you win a breakthrough even in the toughest and most intricate negotiations

Curated For Everyone

Early & Mid-Career Professionals

Drive more customers to your business, beat the competitors, and negotiate better deals with vendors, clients, and customers.


Ambitious, Goal-Oriented Individuals

Learn the skills you need to create more impactful relationships—whether in your career or in your personal life. 


Negotiation Experts

Intuition-based and neuroscience-founded, our nuanced course will challenge even negotiation gurus. 

Class Info




July 31, 2024




90 minutes

The Instructors

Headshot of Troy Smith

Troy Smith

Instructor, Coach, and Keynote Speaker

Troy Smith is a Negotiation Instructor and Coach at The Black Swan Group who joined the team in July 2020. Troy is a retired San Antonio Police Department officer who spent 23 years with the department, including 22 years in specialized units—such as the SWAT/Crisis Negotiators team and the U.S. Marshals’ Fugitive Task Force. During his career, Troy was involved in more than 300 hostage negotiations...

More About Troy→


Don Fieselman

Instructor and Coach

Don Fieselman is an instructor and coach at The Black Swan Group. He began his career as a police officer in Pocatello, Idaho in 1994.  Two years later, he was accepted to the Las Vegas Metropolitan Police Department (LVMPD) in Las Vegas, Nevada. He spent over twenty-five years there and worked most of his career in investigations. He became an instructor and taught local, state, and federal law enforcement personnel throughout his career......

More About Don

The Power of Empathy in Your Hands.

Download our Free eBook.

Empathy is the #1 most underrated leadership skill, and it's devastating when we don't utilize it. Learn how to forge stronger and lasting relationships, build client reputation, and solidify your business practices. 

Download our eBook, "How to Build Self-Confidence and Close the Deal" at no cost to you. Discover how our methods can help you:

  • Gain more confidence in your career
  • Build your reputation with your clients and vendors
  • Increase your rate of success in sales

You can have the career you want. Find the eBook here.

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Learn negotiation from the best.

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