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How To Get Buy-In With The 3 Most Effective Communication Techniques
This blog was originally published on 03/6/2017 and updated on 7/16/2020. Negotiation is an information-gathering process. It’s not about getting...
What Type of Negotiation Are You Walking Into?
At a high level, The Black Swan Group believes that all negotiations are the same. Whenever you find yourself in a negotiation, regardless of the...
How to Improve Your Sales Performance with Thought-Shaping Questions
A Thought-Shaping Question™ shapes your counterpart’s thoughts and makes them realize things they might not have thought of otherwise. They are...
Unlocking Negotiation Mastery: How the Black Swan Method® + Continuous Improvement Make You Unstoppable
The Black Swan Method®, born from Chris Voss’s decades of experience as an FBI hostage negotiator, is all about uncovering those hidden pieces of...
Components of Emotional Intelligence in Negotiation
The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability...
When to Focus an Accusation Audit® Internally and Externally
If you’re new to the term, an Accusation Audit® is a negotiation technique used to proactively address the negatives likely harbored by the other...
Communication and Negotiation Techniques When Dealing with a Board
When you deal with a board, you’re in a high-stakes negotiation. Whether your goal is buying a company, getting investment in a fund, or encouraging...
3 Ways to Master Sales Negotiations
At Black Swan, we’re always working hard to help people like you become better negotiators. In my experience, reaching your full potential as a...
How to Prepare for a Virtual Job Interview
If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about...
How Negotiation Coaching Can Help You Get to the Next Level
You have read Never Split the Difference™. You have thoroughly researched The Black Swan Group. You have subscribed to our newsletter. You have found...
Negotiation Training: How To Make A Counterproposal?
This blog was originally published on 5/28/2018 and updated on 9/10/2020. When you’re responding to a counterproposal, you need to make sure you...
How Are Negotiation and Interpersonal Communication Related?
You might be the best negotiator in the world. But if you don’t know how to deal with people and treat them with respect, you won’t get the results...