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How to Improve Your Sales Performance with Thought-Shaping Questions
A Thought-Shaping Question™ shapes your counterpart’s thoughts and makes them realize things they might not have thought of otherwise. They are...
Unlocking Negotiation Mastery: How the Black Swan Method + Continuous Improvement Make You Unstoppable
The Black Swan Method, born from Chris Voss’s decades of experience as an FBI hostage negotiator, is all about uncovering those hidden pieces of...
Components of Emotional Intelligence in Negotiation
The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability...
Communication and Negotiation Techniques When Dealing with a Board
When you deal with a board, you’re in a high-stakes negotiation. Whether your goal is buying a company, getting investment in a fund, or encouraging...
3 Ways to Master Sales Negotiations
At Black Swan, we’re always working hard to help people like you become better negotiators. In my experience, reaching your full potential as a...
How to Prepare for a Virtual Job Interview
If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about...
How Negotiation Coaching Can Help You Get to the Next Level
You have read Never Split the Difference™. You have thoroughly researched The Black Swan Group. You have subscribed to our newsletter. You have found...
How Are Negotiation and Interpersonal Communication Related?
You might be the best negotiator in the world. But if you don’t know how to deal with people and treat them with respect, you won’t get the results...
3 Guaranteed Ways to Increase Your Communication Success
This blog was originally published on 11/23/2015 and updated on 9/10/2020. Everyone is always looking to increase their chances of success. It’s...
How to Be More Persuasive Over Email
This blog was originally published on 10/29/2018 and updated on 8/20/2020. Most people have mixed feelings about email. On one hand, email allows us...
How Your Mindset Affects Negotiation
Your mindset affects everything in a negotiation. It governs how you act, how you speak, and how you react to what the other side says. That’s why...
Infographic: 5 Tips to Negotiating Your Best Salary
To at least some extent, we all work for money. Even if you’re incredibly enthusiastic about your job, you still have bills to pay and a financial...