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Common Conflicts and Issues with Different Personalities
When negotiations break down, despite your best efforts, it is likely not because of terms or price. Failure is a result of a fundamental disconnect...
Fairness in Negotiations: 3 Myths That Hold You Back
“In life, you don’t get what’s fair, you get what you negotiate.” - Chris Voss
2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...
When Crisis Strikes: How to Use a Tactical Empathy Approach
When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...
The Top 4 Most Common Negotiation Failures
1. Staying in the moment It’s easy to prepare for a negotiation ahead of time. Staying in the moment and using The Black Swan Skills during it is...
6 Surprising Signs Your Deal is Going to Fail Miserably
We don’t teach backup plans at The Black Swan Group—we teach pre-emptive plans so that a backup plan is never needed. Our philosophy is that you...
The Most Basic Negotiation Skill Anyone Can Use
The most basic negotiation skill anyone can start using is simple—listening. Becoming a better listener will help you with the rest of the...
2 Mistakes To Avoid When You First Start Negotiating
One of the biggest mistakes I see people make when they’re first using our skills is not treating it like learning a new language. When you’re...
This is Why Everything is Really a Negotiation
What’s negotiation anyway? When most people think about negotiation, their mind immediately goes to bickering about price.
3 Icebreakers to Help You Actually Start Practicing Negotiation
We all want to get good at a skill. Unfortunately, most of us get stuck in the “reading about it” phase. We read a dozen self-help, personal...
Why a Lack of Self-Confidence Can Harm a Negotiation
According to the dictionary, self-confidence is “confidence in oneself and in one’s powers and abilities.” But in negotiation, self-confidence is...
What You Need to Know About Tactical Empathy®
Tactical Empathy® is all about understanding the other side. It doesn’t mean you feel how they feel—just that you can gain valuable information so...