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Negotiation Training: The Top 4 ‘No-Oriented’ Questions
Yes doesn’t always mean yes. This is why shrewd negotiators don’t aim for yes, but instead try to get their counterparts to say no. In this...
3 Places You Need to Be Using an Accusation Audit®
To help clients get the negotiation outcomes they’re aiming for, The Black Swan Group advises using Accusation Audits®, a preemptive technique...
Your 1 Way to Becoming Extraordinary: Harness Real Empathy
There’s no question that everyone has some understanding of empathy. Your first instinctual reaction to the title of this article was probably...
This Secret Skill is How You Nail a Cold Call
Cold calling might be the most unpleasant part of working in sales. You have to somehow manage to charm a stranger into donating or buying a product...
How Poor Communication Can Negatively Impact Your Relationships
It’s always the classic scenario: the dreaded, terrible first date. We see it all the time on reality TV or social media— one person talked about...
The #1 Thing That’s Killing Your Personal Relationships
Let’s experiment with something. Have you ever had this conversation with a loved one?
Our Groundbreaking Method is Emotional Intelligence on Steroids
At its core, Tactical Empathy® isn’t what makes the Black Swan skills work. Instead, it’s what happens when you use the skills correctly.
Why Using Accusations Audits® is Basically Magic (Especially with Family)
Although our clients are eager to learn the Black Swan skills and put them to use in business negotiations, many don’t think about how they can also...
Leaders, Stop Getting Lapped: 5 Unbelievable Benefits of Using Accusation Audits™️
If you’ve ever watched a NASCAR race, you have likely witnessed this scenario: The leaders do everything right, and things are going smoothly...until...
3 Steps for Developing a Collaborative Mindset
In far too many negotiations, both sides consider each other adversaries: I want to get what I want to get, and they want to get what they want to...
5 Ways Tactical Empathy Can Assist You In Getting What You Want
Why do some people appear to be more persuasive than everyone else? Contrary to what you might think, the ability to gain influence in a negotiation...
4 Steps to Prepare for a Collaborative Negotiation
The key to any negotiation success lies in the preparation you put in ahead of time and the mindset you bring to the table. No matter who your...