Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
When Crisis Strikes: How to Use a Tactical Empathy Approach
When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...
3 Things We've Learned About Negotiation During COVID-19
We’ve all learned many things due to the COVID-19 pandemic. Over the past few months, we’ve even learned three new things about negotiation: You will...
How to Demonstrate Leadership Virtually
If you’re like many people, the COVID-19 pandemic has forced your organization to work remotely and embrace the virtual office. Because of the...
Crisis Negotiation: 4 Mistakes to Avoid
In an ideal world, negotiation would be easy, tensions wouldn’t exist, and we’d all get along at the table just fine. But reality paints a different...
How to Win Negotiations Over Zoom
As more people are working from home, virtual conferences, meetings, and even negotiations have become a necessity. However, Zoom and other...
COVID-19 Pandemic: How to Deal with Everything Being Renegotiated
If you haven’t been in renegotiation yet, you will be before the COVID-19 pandemic is over. The Black Swan Method™ was born out of crisis...
How To Negotiate To Fix Your Deals During The Coronavirus Fall-out
I will be blunt: This is a total sh*t show. Here’s how to negotiate with your vendors, clients, counterparts, and colleagues so we all survive and...
How to Demonstrate Leadership During a Crisis
The way someone acts during a crisis is a telltale sign of whether they’re a good leader or a mediocre one. In the world I came from—the world of...
Negotiating When They Are Not Talking
Sam Felder (not his real name) had barricaded himself in his home. Suffering from hellacious migraines and post-traumatic stress, he told his wife he...
Establish Your Kill Line
A woman calls 911, hysterical. She tells the call taker that her boyfriend, a military vet, is despondent and threatening to commit suicide by way of...
He Issued A Demand or Deadline, Now What?
“We want four million dollars, forty 1,000-year-old ginseng roots, a 50-troop military helicopter, to take us to Thailand…and four bullet-proof...
Negotiation Training: Look What You Made Me Do
Jerry was a fifty-seven year-old male who doused himself with gasoline and was in possession of a handgun, threatening to commit suicide. This was...