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How to Negotiate
Bridging the Gap: Using Tactical Empathy® to Neutralize Power in Negotiations
Power imbalances show up in almost every negotiation—but they don’t have to control the outcome....
Communication Techniques
The Power of Calibrated Questions™: Shaping Conversations with Precision
Most people think questions are just a way to get answers. But if that’s how you’re using them in...
Tactical Empathy
The Collaborative Edge: Turning Power Plays into Strategic Partnerships
Negotiations often spiral into power struggles—two sides locked in a contest for control. But the...
Mastering Time Pressure: Staying Cool When the Clock Is Ticking
When you hear the phrase "the clock is ticking," what's your immediate reaction? For most people,...
Magic Phrase: Your offer is very generous... I'm sorry, I'm afraid I just can't do that
The Art of the Gentle No In my decades of experience negotiating high-stakes situations, I've...
Negotiation Training
The Unseen Advantage: Mindset, Timing, and Tone in Everyday Negotiation
People think negotiation is about pushing hard, flexing status, or tossing around credentials like...