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How to Deliver Bad News

How to Deliver Bad News

Few tasks in leadership are as daunting as delivering bad news. Whether it’s informing an employee about job termination or a team about budget cuts,...

Negotiating When You Don’t Like (or Respect) Someone

Negotiating When You Don’t Like (or Respect) Someone

How to Negotiate Effectively Even When You Don't Respect the Other Side

Why a Lack of Self-Confidence Can Harm a Negotiation
Negotiation Training

Why a Lack of Self-Confidence Can Harm a Negotiation

According to the dictionary, self-confidence is “confidence in oneself and in one’s powers and abilities.” But in negotiation, self-confidence is...

The #1 Thing That’s Killing Your Personal Relationships
Negotiation and Personal Relationships

The #1 Thing That’s Killing Your Personal Relationships

Let’s experiment with something. Have you ever had this conversation with a loved one?

4 Steps to Prepare for a Collaborative Negotiation
Collaborative Negotiation

4 Steps to Prepare for a Collaborative Negotiation

The key to any negotiation success lies in the preparation you put in ahead of time and the mindset you bring to the table. No matter who your...

How to Improve Communication with Your Coworkers and Manager
Communication Techniques

How to Improve Communication with Your Coworkers and Manager

How important is communication in the workplace? A 2022 Forbes article revealed the results of several studies that illuminated how the lack of...

4 Negotiation Techniques Every Attorney Should Use
Negotiation Training

4 Negotiation Techniques Every Attorney Should Use

Author Raheel Farooq famously said: “Arguing with a lawyer is not the hardest thing in the world; not arguing is.” Everyone wants to make their...

3 Benefits of Dynamic Silence™️ in 2023
Negotiation Tactics

3 Benefits of Dynamic Silence™️ in 2023

“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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