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The Critical Distinction Between Reacting and Responding
There is a significant and often overlooked difference between reacting and responding. Understanding this distinction—and intentionally improving in...
Leadership: Challenges, Tactical Empathy®, and Avoiding Common Mistakes
Leadershipis inherently challenging. It demands not only the ability to guide but also to inspire others to collaborate and achieve a shared vision....
Taking the Mystery Out of Calibrated Questions™
Taking The Mystery Out Of Calibrated Questions™ “Why did you do that?” Did that question make you feel all warm and fuzzy? No. Us either. “Why” type...
3 Negotiation Pitfalls You Must Avoid
We all wish we had a perfect batting average. Even the Major League Baseball record holder, Ty Cobb, had a batting average of .366. Whether in...
How to Deliver Bad News
Few tasks in leadership are as daunting as delivering bad news. Whether it’s informing an employee about job termination or a team about budget cuts,...
Negotiating When You Don’t Like (or Respect) Someone
How to Negotiate Effectively Even When You Don't Respect the Other Side
Why a Lack of Self-Confidence Can Harm a Negotiation
According to the dictionary, self-confidence is “confidence in oneself and in one’s powers and abilities.” But in negotiation, self-confidence is...
The #1 Thing That’s Killing Your Personal Relationships
Let’s experiment with something. Have you ever had this conversation with a loved one?
4 Steps to Prepare for a Collaborative Negotiation
The key to any negotiation success lies in the preparation you put in ahead of time and the mindset you bring to the table. No matter who your...
How to Improve Communication with Your Coworkers and Manager
How important is communication in the workplace? A 2022 Forbes article revealed the results of several studies that illuminated how the lack of...
4 Negotiation Techniques Every Attorney Should Use
Author Raheel Farooq famously said: “Arguing with a lawyer is not the hardest thing in the world; not arguing is.” Everyone wants to make their...
3 Benefits of Dynamic Silence™️
“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.