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3 Ways Leaders Can Employ Accusation Audits®
Anyone who leads a team or an organization is in a position of authority, meaning it’s only a matter of time before they have to deliver bad news to...
Are You The Favorite or The Fool?
A few years ago, I was coaching a real estate developer client ahead of an upcoming negotiation. His organization had been working on a prospect—a...
7 Ways Leaders Can Promote Communication at Any Organization
Any organization is only as strong as its ability to communicate. When an organization lacks strong communication, staying aligned and keeping...
4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship
The Black Swan Group teaches the power of Tactical Empathy™. Although we encourage clients to defer and subordinate themselves to their counterparts,...
Negotiation Skills Training: The Art of the Curiosity Mindset™
When you’re in a negotiation, there are two layers to the conversation: a presenting dynamic or emotion and a latent dynamic or emotion. Most...
What Is the Black Swan Accusation Audit™?
When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...
5 Tactics to Avoid When Negotiating Real Estate
When negotiating real estate deals, agents have their work cut out for them in any market. It’s a delicate process with many moving parts. Emotions...
4 Tips for Negotiating in a Cooling Housing Market
The real estate market was blazing hot in the aftermath of the pandemic, but rising interest rates and an uncertain economic future have caused the...
Why You Should Keep Your Counterpart Talking During a Negotiation
At a core level, negotiation is a guided discovery process. That’s why you should always be curious in your negotiations. Otherwise, you can’t...
How Cultural Barriers Can Impact Negotiations
The most obvious cultural barrier that impacts negotiation is the language barrier. But beyond that, there are nearly 200 countries on the planet,...
How to Say “No” in a Negotiation
Saying no is the most assertive thing you can do in a negotiation, meaning you should only do it when absolutely necessary. We encourage clients to...
Black Swan Negotiation Skills Training: Quick 2+1™
We start every Black Swan live training session with the same exercise: the Quick 2+1™. It’s our foundational skill set. At the end of the day,...