![2 Mistakes To Avoid When You First Start Negotiating](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_316760820-1.jpeg?width=992&height=620&length=992&name=AdobeStock_316760820-1.jpeg)
2 Mistakes To Avoid When You First Start Negotiating
One of the biggest mistakes I see people make when they’re first using our skills is not treating it like learning a new language. When you’re...
![This is Why Everything is Really a Negotiation](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_659039923-1.jpeg?width=992&height=620&length=992&name=AdobeStock_659039923-1.jpeg)
This is Why Everything is Really a Negotiation
What’s negotiation anyway? When most people think about negotiation, their mind immediately goes to bickering about price.
![3 Icebreakers to Help You Actually Start Practicing Negotiation](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_627132903-1.jpeg?width=992&height=620&length=992&name=AdobeStock_627132903-1.jpeg)
3 Icebreakers to Help You Actually Start Practicing Negotiation
We all want to get good at a skill. Unfortunately, most of us get stuck in the “reading about it” phase. We read a dozen self-help, personal...
![Why a Lack of Self-Confidence Can Harm a Negotiation](https://www.blackswanltd.com/hs-fs/hubfs/Shake.png?width=992&height=620&length=992&name=Shake.png)
Why a Lack of Self-Confidence Can Harm a Negotiation
According to the dictionary, self-confidence is “confidence in oneself and in one’s powers and abilities.” But in negotiation, self-confidence is...
![What You Need to Know About Tactical Empathy®](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_416759692-1.jpeg?width=992&height=620&length=992&name=AdobeStock_416759692-1.jpeg)
What You Need to Know About Tactical Empathy®
Tactical Empathy® is all about understanding the other side. It doesn’t mean you feel how they feel—just that you can gain valuable information so...
![Negotiation Training: The Top 4 ‘No-Oriented’ Questions](https://www.blackswanltd.com/hs-fs/hubfs/AdobeStock_608645543-1.jpeg?width=992&height=620&length=992&name=AdobeStock_608645543-1.jpeg)
Negotiation Training: The Top 4 ‘No-Oriented’ Questions
Yes doesn’t always mean yes. This is why shrewd negotiators don’t aim for yes, but instead try to get their counterparts to say no. In this...
![3 Places You Need to Be Using an Accusation Audit®](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_271538577-1.jpeg?width=992&height=620&length=992&name=AdobeStock_271538577-1.jpeg)
3 Places You Need to Be Using an Accusation Audit®
To help clients get the negotiation outcomes they’re aiming for, The Black Swan Group advises using Accusation Audits®, a preemptive technique...
![Your 1 Way to Becoming Extraordinary: Harness Real Empathy](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/Newsletter%20Images/AdobeStock_253708424-1.jpeg?width=992&height=620&length=992&name=AdobeStock_253708424-1.jpeg)
Your 1 Way to Becoming Extraordinary: Harness Real Empathy
There’s no question that everyone has some understanding of empathy. Your first instinctual reaction to the title of this article was probably...
![This Secret Skill is How You Nail a Cold Call](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/AdobeStock_645775955-1.jpeg?width=992&height=620&length=992&name=AdobeStock_645775955-1.jpeg)
This Secret Skill is How You Nail a Cold Call
Cold calling might be the most unpleasant part of working in sales. You have to somehow manage to charm a stranger into donating or buying a product...
![How Poor Communication Can Negatively Impact Your Relationships](https://www.blackswanltd.com/hs-fs/hubfs/_sbm_2017/Shared%20Assets/AdobeStock_274989417-1.jpeg?width=992&height=620&length=992&name=AdobeStock_274989417-1.jpeg)
How Poor Communication Can Negatively Impact Your Relationships
It’s always the classic scenario: the dreaded, terrible first date. We see it all the time on reality TV or social media— one person talked about...
![The #1 Thing That’s Killing Your Personal Relationships](https://www.blackswanltd.com/hs-fs/hubfs/image-Nov-13-2023-08-09-53-2280-PM.png?width=992&height=620&length=992&name=image-Nov-13-2023-08-09-53-2280-PM.png)
The #1 Thing That’s Killing Your Personal Relationships
Let’s experiment with something. Have you ever had this conversation with a loved one?
![Our Groundbreaking Method is Emotional Intelligence on Steroids](https://www.blackswanltd.com/hs-fs/hubfs/Screen%20Shot%202023-11-07%20at%207.29.13%20AM.png?width=992&height=620&length=992&name=Screen%20Shot%202023-11-07%20at%207.29.13%20AM.png)
Our Groundbreaking Method is Emotional Intelligence on Steroids
At its core, Tactical Empathy® isn’t what makes the Black Swan skills work. Instead, it’s what happens when you use the skills correctly.