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Live In-person
level 2-Day
date March 9 & 10, 2023
time 8 AM to 5 PM

Mastering Negotiation with Tactical Empathy - Los Angeles

$4599

About the Class

Empathy is necessary for influence.

Join the Black Swan instruction team for a 2-day in-depth seminar. In this event you'll learn advanced tactical empathy skills to increase your effectiveness in team negotiations, dealing with distrustful counterparts, using negotiator types to your benefit, and navigating the emotions that are always present in negotiation. With our multiple-instructor approach, you'll learn from many perspectives and participate in engaging case studies. This event is limited to 60 attendees.

Price

$4599

Date

March 9 & 10, 2023

Time

8 AM to 5 PM

Location

Los Angeles, California

The Agenda

Day 1
8:00AM - 9:00AM
Check-in & Breakfast
Get checked in for the day, find a seat, and have a light breakfast before we get started. 
 
9:00AM - 12:00PM
Session 1
Kick the day off with an engaging case study! This team-based negotiation will test your existing knowledge of Black Swan skills. In this multi-faceted negotiation, you'll deal with negotiation internally, negotiating with a team at the table, dealing with distrust from your counterpart and how to price competitively. 
 
12:00PM - 1:00PM
Lunch
Lunch is served. Eat, connect with the other awesome attendees, and let all you've learned in Session 1 soak in. 
 
1:00 PM - 5:00PM

Session 2

In order to effectively influence others, you first have to understand them. In this session, we'll focus on the 3 specific negotiator types, how to identify your type, how to identify the type of your counterparts and what skills are most effective on each type. 
 
Day 2
8:00AM - 9:00AM
Check-in & Breakfast
Get checked in for the day, find a seat, and have a light breakfast before we get started. 
 
9:00AM - 12:00PM
Session 1
This session will explore our advanced confrontation and tactical inquiry tools. You'll learn to effectively set boundaries, and create empathy in your favor, You'll also learn how to shape your counterpart's thoughts without explaining, gain true commitment, and confirm implementation.
 
12:00PM - 1:00PM
Lunch
Lunch is served. Eat, connect with the other awesome attendees, and let all you've learned in Session 1 soak in. 
 
1:00 PM - 5:00PM

Session 2

No matter how logical people think they are, emotions are always at the center of decision making. You'll learn to shape your negotiation approach based on the emotions that are present and how to avoid the trap of "fairness." We'll wrap the afternoon with an exercise that will put all you've learned for the day to the test.

About the Instructors

Derek Gaunt-1

Derek Gaunt

Instructor, Expert Coach & Author

With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained across the US and around the world. He is the author of Ego Authority Failure written for Leaders.

More About Derek→

Chris Voss

Chris Voss

CEO & Founder, Author

Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, "Never Split The Difference."

More About Chris→

Sandy Hein

Sandy Hein

Negotiation Instructor and Coach

Sandy Hein is a Negotiation Instructor and Coach at The Black Swan Group who has been with the company since December 2011 and transitioned to a full-time role in July 2020. Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint there, including 10 years as a hostage negotiator.

More About Sandy→

Frequently Asked Questions

How many people will attend this event?

The event is open to 60 attendees only. You can expect to interact with each of our speakers, ask your negotiation questions, and network with other like-minded individuals who are hungry to make good deals. 

Are meals included with my ticket?

Yes, meals for the day are included. Breakfast will be served during check-in and will stop serving at 9:00 am when we kick off the day.

We will break 1 hour for lunch, which is also provided. In between the morning and afternoon sessions, there will be beverages and snacks available as well.

If you have any dietary restrictions, please let us know as soon as possible. 

We want to be able to accommodate you, but the day of dietary accommodations are not always available depending on our venue. 

What is the refund policy?

Things come up and we understand. That's why if you cancel up to 2 weeks in advance we will fully refund your ticket cost.

If you cancel within 2 weeks of the event, a 15% cancellation fee will be deducted from the cost of your ticket.

What should I bring to the event?

Bring your preferred note-taking devices (paper & pen).

What discounts are available?

We don't offer any ticket discounts. 

Don’t see what you’re looking for?

Send us a message to info@blackswanltd.com and we'll gladly answer any other questions you may have about our events. 

What are the prerequisites to take this course?

While we would love for everyone to attend, this course contains advanced materials and mythologies. We strongly recommend attending a 1-day prior to this 2-day event. 

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555 S Flower St. 51st Floor LA, CA 90071

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