Mastering Negotiation with Tactical Empathy - Los Angeles
About the Class
Empathy is necessary for influence.Join the Black Swan instruction team for a 2-day in-depth seminar. In this event you'll learn advanced tactical empathy skills to increase your effectiveness in team negotiations, dealing with distrustful counterparts, using negotiator types to your benefit, and navigating the emotions that are always present in negotiation. With our multiple-instructor approach, you'll learn from many perspectives and participate in engaging case studies. This event is limited to 60 attendees.
March 9 & 10, 2023
8 AM to 5 PM
Los Angeles, California
About the Instructors
Instructor, Expert Coach & Author
With 29 years of experience, Derek has commanded and trained police department hostage negotiation teams. An expert trainer and coach, Derek has trained across the US and around the world. He is the author of Ego Authority Failure written for Leaders.
CEO & Founder, Author
Chris has 24 years of FBI experience and was the former FBI Lead International Kidnapping Negotiator. Chris is the author of negotiation best-seller, "Never Split The Difference."
Negotiation Instructor and Coach
Sandy Hein is a Negotiation Instructor and Coach at The Black Swan Group who has been with the company since December 2011 and transitioned to a full-time role in July 2020. Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint there, including 10 years as a hostage negotiator.
Frequently Asked Questions
How many people will attend this event?
The event is open to 60 attendees only. You can expect to interact with each of our speakers, ask your negotiation questions, and network with other like-minded individuals who are hungry to make good deals.
Are meals included with my ticket?
Yes, meals for the day are included. Breakfast will be served during check-in and will stop serving at 9:00 am when we kick off the day.
We will break 1 hour for lunch, which is also provided. In between the morning and afternoon sessions, there will be beverages and snacks available as well.
If you have any dietary restrictions, please let us know as soon as possible.
We want to be able to accommodate you, but the day of dietary accommodations are not always available depending on our venue.
What is the refund policy?
Things come up and we understand. That's why if you cancel up to 2 weeks in advance we will fully refund your ticket cost.
If you cancel within 2 weeks of the event, a 15% cancellation fee will be deducted from the cost of your ticket.
What should I bring to the event?
Bring your preferred note-taking devices (paper & pen).
What discounts are available?
We don't offer any ticket discounts.
Don’t see what you’re looking for?
Send us a message to email@example.com and we'll gladly answer any other questions you may have about our events.
What are the prerequisites to take this course?
While we would love for everyone to attend, this course contains advanced materials and mythologies. We strongly recommend attending a 1-day prior to this 2-day event.
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