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Negotiating When You Don’t Like (or Respect) Someone
How to Negotiate Effectively Even When You Don't Respect the Other Side
Stop Being a Doormat - How Tactical Empathy® Strengthens Your Position!
The Misconception: Empathy Equals Weakness
Moving Between the Black Swan Skills
The Black Swan Method® consists of the Negotiation 9® skills which have been battle-tested and are proven to streamline difficult conversations as...
The Stealth Negotiation Superpower: Playfulness
Here’s how I stumbled over the new superpower of playfulness to make a delightful deal…And learned the optimum time of day to make a deal.
What’s the Difference Between Sympathy and Empathy?
People always confuse sympathy with empathy, but they are vastly different concepts. At a high level, sympathy is about using common ground and...
How to Handle Confrontations with Confidence and Skill
Confrontation is an inevitable part of life, whether it’s in personal relationships, the workplace, or any other setting where people interact....
The Magic Wand of Negotiation
“I need you to wave a magic wand.” This is the latest Black Swan Method Jedi phrase to accomplish things no one else can do and get people to move...
Heal Strained Relationships: 4 Tactical Empathy™ Techniques for Negotiation Success
You may believe you deal with many different personality types in your personal and professional life. What steps do you take to make yourself more...
Common Conflicts and Issues with Different Personalities
When negotiations break down, despite your best efforts, it is likely not because of terms or price. Failure is a result of a fundamental disconnect...
Fairness in Negotiations: 3 Myths That Hold You Back
“In life, you don’t get what’s fair, you get what you negotiate.” - Chris Voss
2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...
When Crisis Strikes: How to Use a Tactical Empathy Approach
When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...