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4 Negotiation Techniques Every Attorney Should Use
Negotiation Training

4 Negotiation Techniques Every Attorney Should Use

Author Raheel Farooq famously said: “Arguing with a lawyer is not the hardest thing in the world; not arguing is.” Everyone wants to make their...

Using the Quick 2+1™ in Your Personal Life
Communication Techniques

Using the Quick 2+1™ in Your Personal Life

When you’re in a conversation and someone wants or needs something, you’re in the middle of a negotiation—even when you’re talking to a family member...

7 Ways to Navigate Complex Contract Negotiations
Negotiation Training

7 Ways to Navigate Complex Contract Negotiations

Deals are rarely easy in real estate. In most cases, it’s only a matter of time before complex contract negotiations begin. Next time you find...

5 Ways to Develop Self-Confidence in Negotiations
Self-confidence

5 Ways to Develop Self-Confidence in Negotiations

The world’s best negotiators never buckle under pressure. Instead, they’re calm, cool, and collected when they sit down at the table—and that’s...

4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship
Negotiation Tactics

4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship

The Black Swan Group teaches the power of Tactical Empathy™. Although we encourage clients to defer and subordinate themselves to their counterparts,...

Negotiation Skills Training: The Art of the Curiosity Mindset™
Negotiation Training

Negotiation Skills Training: The Art of the Curiosity Mindset™

When you’re in a negotiation, there are two layers to the conversation: a presenting dynamic or emotion and a latent dynamic or emotion. Most...

How To Use Silence To Your Advantage
Negotiation Tactics

How To Use Silence To Your Advantage

One of my business school students recently sent me an email that said: “One thing you’ve emphasized in class is using a skill and then shutting up....

Using the C.A.V.I.AA.R™ Method to Prep for Negotiations
Preparing to Negotiate

Using the C.A.V.I.AA.R™ Method to Prep for Negotiations

Any time you are about to sit down at the table when the stakes are highest, you’re under a lot of pressure. To get the outcomes you’re aiming for,...

5 Negotiation Skills to Use in Every Personal Relationship
Negotiation and Personal Relationships

5 Negotiation Skills to Use in Every Personal Relationship

The skills we teach at The Black Swan Group are designed to help people like you achieve better business outcomes. But our clients can also use our...

4 Tips for Negotiating Closing Costs
Real Estate Negotiation

4 Tips for Negotiating Closing Costs

When representing a buyer in a real estate transaction, many real estate agents are so focused on developing an offer based on market data alone that...

7 Negotiation Tips for Closing Deals with New Vendors
Negotiation Tactics

7 Negotiation Tips for Closing Deals with New Vendors

Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...

How to Use Negotiation Skills to Earn a Free Suitcase
Communication Techniques

How to Use Negotiation Skills to Earn a Free Suitcase

Recently, I helped one of my colleagues “earn” a free suitcase by using Black Swan skills. She was staying at a hotel in Detroit for a work...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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