Skip to content

Subscribe to The Edge Negotiation Newsletter

Join nearly 100,000+ other subscribers and receive our weekly newsletter on negotiation, communication, and mindset from Chris Voss and The Black Swan Group.

The Magic Wand of Negotiation
Negotiation Tactics

The Magic Wand of Negotiation

“I need you to wave a magic wand.” This is the latest Black Swan Method Jedi phrase to accomplish things no one else can do and get people to move...

Heal Strained Relationships: 4 Tactical Empathy™ Techniques for Negotiation Success
Tactical Empathy

Heal Strained Relationships: 4 Tactical Empathy™ Techniques for Negotiation Success

You may believe you deal with many different personality types in your personal and professional life. What steps do you take to make yourself more...

Common Conflicts and Issues with Different Personalities
Personality Types

Common Conflicts and Issues with Different Personalities

When negotiations break down, despite your best efforts, it is likely not because of terms or price. Failure is a result of a fundamental disconnect...

Fairness in Negotiations: 3 Myths That Hold You Back
Tactical Empathy

Fairness in Negotiations: 3 Myths That Hold You Back

“In life, you don’t get what’s fair, you get what you negotiate.” - Chris Voss

2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office
Preparing to Negotiate

2 Skills You Can Use to Advocate for Yourself at the Doctor’s Office

When you’re in the middle of a crisis, especially a medical one, the Black Swan skills can help you advocate for yourself or the other person in your...

When Crisis Strikes: How to Use a Tactical Empathy Approach
Crisis Negotiation

When Crisis Strikes: How to Use a Tactical Empathy Approach

When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...

The Top 4 Most Common Negotiation Failures
Negotiation Mistakes

The Top 4 Most Common Negotiation Failures

1. Staying in the moment It’s easy to prepare for a negotiation ahead of time. Staying in the moment and using The Black Swan Skills during it is...

6 Surprising Signs Your Deal is Going to Fail Miserably
Negotiation Tactics

6 Surprising Signs Your Deal is Going to Fail Miserably

We don’t teach backup plans at The Black Swan Group—we teach pre-emptive plans so that a backup plan is never needed. Our philosophy is that you...

The Most Basic Negotiation Skill Anyone Can Use
Negotiation Training

The Most Basic Negotiation Skill Anyone Can Use

The most basic negotiation skill anyone can start using is simple—listening. Becoming a better listener will help you with the rest of the...

2 Mistakes To Avoid When You First Start Negotiating
Negotiation Mistakes

2 Mistakes To Avoid When You First Start Negotiating

One of the biggest mistakes I see people make when they’re first using our skills is not treating it like learning a new language. When you’re...

This is Why Everything is Really a Negotiation
Negotiation Tactics

This is Why Everything is Really a Negotiation

What’s negotiation anyway? When most people think about negotiation, their mind immediately goes to bickering about price.

3 Icebreakers to Help You Actually Start Practicing Negotiation
Negotiation Training

3 Icebreakers to Help You Actually Start Practicing Negotiation

We all want to get good at a skill. Unfortunately, most of us get stuck in the “reading about it” phase. We read a dozen self-help, personal...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

Questions? We're here to help.