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4 Tips for Jump-Starting Stalled Negotiations
Negotiation Tactics

4 Tips for Jump-Starting Stalled Negotiations

Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...

3 Negotiation Exercises to Sharpen Your Skills
Negotiation Tactics

3 Negotiation Exercises to Sharpen Your Skills

The skills we teach at The Black Swan Group can help you transform your approach to negotiation. But, just like anything else, the skills are...

Why Explaining Too Early Is Hurting Your Closing Rate
Communication Techniques

Why Explaining Too Early Is Hurting Your Closing Rate

As Ronald Reagan once said: If you’re explaining, you’re losing. So if you’re constantly explaining at the negotiation table, your closing rate will...

3 Communication Skills to Close Deals Faster
Communication Techniques

3 Communication Skills to Close Deals Faster

The Black Swan Group has a saying: It’s not a sin to not get the deal, but it is a sin to take a long time to not get the deal. Next time you find...

Navigating Language Barriers in International Negotiations
Communication Techniques

Navigating Language Barriers in International Negotiations

As we continue coaching clients all around the world, there’s a tendency we see over and over again in which folks think that certain negotiation...

Negotiation Training: When to Walk Away
Negotiation Tactics

Negotiation Training: When to Walk Away

The Black Swan Group has a saying: It’s not a sin to not get a deal, but it is a sin to not get a deal and waste a lot of time in the process....

Why Is Listening the Key to Active Communication?
Communication Techniques

Why Is Listening the Key to Active Communication?

Every person on this planet—regardless of where they hail from or their culture, ethnicity, or gender—wants someone else to understand their...

Overcome Your Weakness as a Negotiator: Accommodator Personality

Overcome Your Weakness as a Negotiator: Accommodator Personality

No matter how sharp your skills are, you’re bound to have some weaknesses as a negotiator. By identifying those weaknesses and getting in enough...

Black Swan Negotiation Skills Training: Mislabels
Negotiation Tactics

Black Swan Negotiation Skills Training: Mislabels

The Black Swan Group often recommends using Labels™ to describe emotions that are displayed, verbalized, or implied but not directly articulated. In...

Negotiation Tips Post-Mortem: How to Identify Your Missteps
Negotiation Tactics

Negotiation Tips Post-Mortem: How to Identify Your Missteps

Here’s a negotiation tip: The world’s most effective negotiators understand that they can always sharpen their skills and improve, regardless of the...

How Social and Emotional Intelligence Leads to Strong Negotiation Skills
Negotiation Tactics

How Social and Emotional Intelligence Leads to Strong Negotiation Skills

The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...

4 Ways Active Communication Can Lead to More Deals
Communication Techniques

4 Ways Active Communication Can Lead to More Deals

Many humans have a hard time communicating clearly with other people. More often than not, we beat around the bush and talk in roundabout ways...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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