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Get The Best Deal with These 5 Negotiation Tips
Life is full of negotiations. Every time you’re in the middle of a conversation in which someone says I want or I need, you’re in a negotiation. From...
Negotiation Tactics: 3 Ways to Avoid Taking Yourself Hostage
A while back, I wrote about three ways negotiators take themselves hostage and what you can do to avoid making these same missteps. Since then, I’ve...
How to Become an Assertive Negotiator
Because you’re reading these words, chances are that you want to become an Assertive negotiator. Stop it! It’s time to let go of that desire. The...
Understanding Negotiation Roles and Responsibilities
In every negotiation, there are five distinct roles and responsibilities. In an ideal world, you would have five different people playing each of...
Negotiation Tactics That Every Woman Should Use
Women and men are treated differently in the workplace. That’s just the way it is. Over the years, The Black Swan Group has found that women have...
Why the Best Question Is the One You Never Ask
Questions are universally known as necessary mechanisms to gather information from another party. Although this still rings true to a certain extent,...
Why Negotiation Training is the Best Investment for 2021
These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable...
4 Ways to Get Everything You Want in a Contract Negotiation
Every negotiator wants the same thing: getting exactly what we want every time we sit down at the table.
What Is The Black Swan Group's Negotiation 9™ (N9™)?
The Black Swan Group’s Negotiation 9™ (N9™) are the nine skills that make it easy to achieve Tactical Empathy™ (TE™) —the best way to accomplish...
Why Good Cop, Bad Cop in a Negotiation is a Terrible Idea
If you’ve ever seen practically any movie that involves police officers, you’re familiar with the good cop/bad cop negotiation strategy. During an...
3 Ways You’re Stacking The Odds Against Yourself in Negotiations
At Black Swan, we teach our clients all sorts of tactics they can employ to achieve better outcomes in their personal and professional lives. For the...
Communication Skills: Did You Know There Are 5 Levels of Listening?
This blog was originally published on 5/14/2018 and updated on 8/13/2020. Most people who think they are good listeners underperform—by as much as 60...