Corporate Training
Best for 20+ People
Keynotes and Speaking Engagements
Classes
Customized Coaching
Live Events
Who We Are
Our Difference
Learning Center
In the Media
Bookstore
Using the C.A.V.I.AA.R™ Method to Prep for Negotiations
Any time you are about to sit down at the table when the stakes are highest, you’re under a lot of pressure. To get the outcomes you’re aiming for,...
4 Tips for Jump-Starting Stalled Negotiations
Even the best negotiators in the world hit an impasse now and again. Next time you find yourself in the middle of a stalled negotiation, lean on...
3 Negotiation Exercises to Sharpen Your Skills
The skills we teach at The Black Swan Group can help you transform your approach to negotiation. But, just like anything else, the skills are...
Why Explaining Too Early Is Hurting Your Closing Rate
As Ronald Reagan once said: If you’re explaining, you’re losing. So if you’re constantly explaining at the negotiation table, your closing rate will...
3 Communication Skills to Close Deals Faster
The Black Swan Group has a saying: It’s not a sin to not get the deal, but it is a sin to take a long time to not get the deal. Next time you find...
Navigating Language Barriers in International Negotiations
As we continue coaching clients all around the world, there’s a tendency we see over and over again in which folks think that certain negotiation...
Negotiation Training: When to Walk Away
The Black Swan Group has a saying: It’s not a sin to not get a deal, but it is a sin to not get a deal and waste a lot of time in the process....
Why Is Listening the Key to Active Communication?
Every person on this planet—regardless of where they hail from or their culture, ethnicity, or gender—wants someone else to understand their...
Overcome Your Weakness as a Negotiator: Accommodator Personality
No matter how sharp your skills are, you’re bound to have some weaknesses as a negotiator. By identifying those weaknesses and getting in enough...
Black Swan Negotiation Skills Training: Mislabels
The Black Swan Group often recommends using Labels™ to describe emotions that are displayed, verbalized, or implied but not directly articulated. In...
Negotiation Tips Post-Mortem: How to Identify Your Missteps
Here’s a negotiation tip: The world’s most effective negotiators understand that they can always sharpen their skills and improve, regardless of the...
How Social and Emotional Intelligence Leads to Strong Negotiation Skills
The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...