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How Social and Emotional Intelligence Leads to Strong Negotiation Skills
Negotiation Tactics

How Social and Emotional Intelligence Leads to Strong Negotiation Skills

The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing...

4 Ways Active Communication Can Lead to More Deals
Communication Techniques

4 Ways Active Communication Can Lead to More Deals

Many humans have a hard time communicating clearly with other people. More often than not, we beat around the bush and talk in roundabout ways...

Sales Negotiation Strategies for Nonconfrontational Individuals
Improving Sales

Sales Negotiation Strategies for Nonconfrontational Individuals

Every now and again, the best negotiators find themselves sitting across the table from someone who is nonconfrontational. Because we are all so...

How to Approach Difficult Conversations with Co-workers
Communication Techniques

How to Approach Difficult Conversations with Co-workers

Though I’ve retired from active duty, I’m still a reserve deputy in my local county. Recently, a new assistant chief came into the department and...

Price Negotiation: How to Get the Best Deal Every Time
Negotiation Training

Price Negotiation: How to Get the Best Deal Every Time

Whether someone is buying a new car or making a multi-million dollar business deal, who wants to pay a single penny more than they absolutely need...

How to Separate Needs vs. Wants in a Negotiation
Preparing to Negotiate

How to Separate Needs vs. Wants in a Negotiation

In every negotiation, each side has things they need to have and things they want to have. 

The Most Underutilized Negotiation Skill
Communication Techniques

The Most Underutilized Negotiation Skill

The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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