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Communications Skills: Handling Objections
The best negotiators in the world are great at handling objections. When you find yourself operating in the world of high-stakes negotiations, it’s...
How Cultural Barriers Can Impact Negotiations
The most obvious cultural barrier that impacts negotiation is the language barrier. But beyond that, there are nearly 200 countries on the planet,...
The First Steps to Becoming a Skilled Negotiator
If you’re new to negotiation and The Black Swan Method™, the first step to becoming a skilled negotiator is enrolling in our online class,...
Navigating Language Barriers in International Negotiations
As we continue coaching clients all around the world, there’s a tendency we see over and over again in which folks think that certain negotiation...
Negotiator Concepts That Have Evolved Since Never Split The Difference™
Accusation Audits™ and Labels™ (more specifically, Asking Labels™) are two expert concepts that have evolved significantly since Never Split the...
How to Say “No” in a Negotiation
Saying no is the most assertive thing you can do in a negotiation, meaning you should only do it when absolutely necessary. We encourage clients to...
Negotiation Training: When to Walk Away
The Black Swan Group has a saying: It’s not a sin to not get a deal, but it is a sin to not get a deal and waste a lot of time in the process....
Why Is Listening the Key to Active Communication?
Every person on this planet—regardless of where they hail from or their culture, ethnicity, or gender—wants someone else to understand their...
Black Swan Negotiation Skills Training: Quick 2+1™
We start every Black Swan live training session with the same exercise: the Quick 2+1™. It’s our foundational skill set. At the end of the day,...
Overcome Your Weakness as a Negotiator: Accommodator Personality
No matter how sharp your skills are, you’re bound to have some weaknesses as a negotiator. By identifying those weaknesses and getting in enough...
Communication Skills: 3 Ways To Make “No” Work For You
Does yes really always mean yes? Absolutely not. When we say yes, we’re committing to something. And immediately after we’ve committed, we begin...
Women in Negotiation: 5 Challenges (And How to Overcome Them)
When it comes to high-stakes negotiations, women face unique circumstances. After all, men have long dominated negotiations, and the business world...