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Using Calibrated Questions™️ to Win More Deals
Negotiation Tactics

Using Calibrated Questions™️ to Win More Deals

When The Black Swan Group™ first started, we taught clients to use Calibrated Questions™ to gather information. Through trial and error, we figured...

3 Benefits of Dynamic Silence™️ in 2023
Negotiation Tactics

3 Benefits of Dynamic Silence™️ in 2023

“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.

What Is the Black Swan Accusation Audit™?
Negotiation Tactics

What Is the Black Swan Accusation Audit™?

When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...

What Are the Laws of Negotiation Gravity™?
How to Negotiate

What Are the Laws of Negotiation Gravity™?

The Black Swan Group’s Laws of Negotiation Gravity™ are negotiation laws we’ve proven true through trial and error and neuroscience.

4 Real Estate Negotiation Skills Every Realtor Should Have
Real Estate Negotiation

4 Real Estate Negotiation Skills Every Realtor Should Have

It’s no secret real estate negotiations are tough. Emotions are high, money is on the line, and clients often have to make some of the most important...

How to Successfully Negotiate Salary with a New Hire
Salary Negotiation

How to Successfully Negotiate Salary with a New Hire

It’s no secret that companies are having a hard time hiring talent. In fact, one report found that 52 percent of small businesses are struggling to...

3 Ways Realtors Can Successfully Navigate Multiple Offers
Real Estate Negotiation

3 Ways Realtors Can Successfully Navigate Multiple Offers

When real estate agents deal with multiple offers, they often find themselves in difficult situations. On one hand, when agents represent clients...

5 Tactics to Avoid When Negotiating Real Estate
Real Estate Negotiation

5 Tactics to Avoid When Negotiating Real Estate

When negotiating real estate deals, agents have their work cut out for them in any market. It’s a delicate process with many moving parts. Emotions...

4 Tips for Negotiating in a Cooling Housing Market
Real Estate Negotiation

4 Tips for Negotiating in a Cooling Housing Market

The real estate market was blazing hot in the aftermath of the pandemic, but rising interest rates and an uncertain economic future have caused the...

10 Phrases That Reveal (Dangerous) Hidden Negotiations
How to Negotiate

10 Phrases That Reveal (Dangerous) Hidden Negotiations

“The most dangerous negotiation is the one you don’t know you’re in.” What hidden negotiations drain your time (your most valuable commodity) each...

Overcome Weaknesses as a Negotiator: Assertive Personality
Communication Techniques

Overcome Weaknesses as a Negotiator: Assertive Personality

Whenever you find yourself at an impasse in a negotiation, you need to know how you got there. We need to admit that the approach we use to get...

Overcoming Weaknesses as a Negotiator: Analyst Personality
Negotiation Tactics

Overcoming Weaknesses as a Negotiator: Analyst Personality

Whenever we sit down at the table, we need to understand that the counterpart is not the same person as us. Assuming they think like you and share...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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