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Using the C.A.V.I.AA.R™ Method to Prep for Negotiations
Preparing to Negotiate

Using the C.A.V.I.AA.R™ Method to Prep for Negotiations

Any time you are about to sit down at the table when the stakes are highest, you’re under a lot of pressure. To get the outcomes you’re aiming for,...

5 Negotiation Skills to Use in Every Personal Relationship
Negotiation and Personal Relationships

5 Negotiation Skills to Use in Every Personal Relationship

The skills we teach at The Black Swan Group are designed to help people like you achieve better business outcomes. But our clients can also use our...

4 Tips for Negotiating Closing Costs
Real Estate Negotiation

4 Tips for Negotiating Closing Costs

When representing a buyer in a real estate transaction, many real estate agents are so focused on developing an offer based on market data alone that...

7 Negotiation Tips for Closing Deals with New Vendors
Negotiation Tactics

7 Negotiation Tips for Closing Deals with New Vendors

Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...

How to Use Negotiation Skills to Earn a Free Suitcase
Communication Techniques

How to Use Negotiation Skills to Earn a Free Suitcase

Recently, I helped one of my colleagues “earn” a free suitcase by using Black Swan skills. She was staying at a hotel in Detroit for a work...

Using Calibrated Questions™️ to Win More Deals
Negotiation Tactics

Using Calibrated Questions™️ to Win More Deals

When The Black Swan Group™ first started, we taught clients to use Calibrated Questions™ to gather information. Through trial and error, we figured...

3 Benefits of Dynamic Silence™️ in 2023
Negotiation Tactics

3 Benefits of Dynamic Silence™️ in 2023

“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.

What Is the Black Swan Accusation Audit™?
Negotiation Tactics

What Is the Black Swan Accusation Audit™?

When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...

What Are the Laws of Negotiation Gravity™?
How to Negotiate

What Are the Laws of Negotiation Gravity™?

The Black Swan Group’s Laws of Negotiation Gravity™ are negotiation laws we’ve proven true through trial and error and neuroscience.

4 Real Estate Negotiation Skills Every Realtor Should Have
Real Estate Negotiation

4 Real Estate Negotiation Skills Every Realtor Should Have

It’s no secret real estate negotiations are tough. Emotions are high, money is on the line, and clients often have to make some of the most important...

How to Successfully Negotiate Salary with a New Hire
Salary Negotiation

How to Successfully Negotiate Salary with a New Hire

It’s no secret that companies are having a hard time hiring talent. In fact, one report found that 52 percent of small businesses are struggling to...

3 Ways Realtors Can Successfully Navigate Multiple Offers
Real Estate Negotiation

3 Ways Realtors Can Successfully Navigate Multiple Offers

When real estate agents deal with multiple offers, they often find themselves in difficult situations. On one hand, when agents represent clients...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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