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Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make
Guides

Real Estate Negotiation: The 6 Biggest Mistakes Real Estate Agents Make

Time and time again, real estate agents are willing to spend countless hours chasing deals that will never happen.

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec
Articles

An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec

Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help
Articles

Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help

With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it's been far from easy.

Ex-FBI hostage negotiator: Why you should ditch an
Articles

Ex-FBI hostage negotiator: Why you should ditch an "assertive' voice and use this negotiation style instead

Voss says while he can't teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably...

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic
Articles

Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic

In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss

The 10 most popular classes to take from celebrities on MasterClass
Articles

The 10 most popular classes to take from celebrities on MasterClass

To help you start out, we're breaking down the most popular courses right now, according to ratings and reviews.

A Former F.B.I. Negotiator and His Tips for Travel
Articles

A Former F.B.I. Negotiator and His Tips for Travel

Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients
Articles

Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients

Former FBI lead international kidnapping negotiator Chris Voss whose emotional intelligence on steroids' was key to his success' reveals how to uncover...

Leading in the Virtual World
Articles

Leading in the Virtual World

Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the...

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things
Articles

Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things

Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?

Tension simmering at home? Defuse it by avoiding this 1 word
Articles

Tension simmering at home? Defuse it by avoiding this 1 word

Tension simmering at home? Defuse it by avoiding this 1 word

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss
Podcasts

E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss

What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives...

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd
Podcasts

Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd

These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most...

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off
Articles

Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off

The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit...

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105
Videos

Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105

In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death...

E102: Negotiation Boss, Brandon Voss!
Podcasts

E102: Negotiation Boss, Brandon Voss!

Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been...

Derek Gaunt How to Use Negotiation Tactics to Build Relationships
Podcasts

Derek Gaunt How to Use Negotiation Tactics to Build Relationships

In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions...

Derek Gaunt Hostage Negotiator, Trainer and Coach
Podcasts

Derek Gaunt Hostage Negotiator, Trainer and Coach

Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles...

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss
Podcasts

Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss

Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these...

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss
Podcasts

SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss

Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend...

Fighter Mindset Podcast 058 - Brandon Voss
Videos

Fighter Mindset Podcast 058 - Brandon Voss

How can we become better at negotiating in business? Learn from one of the top guys, Mr. Brandon Voss, who is the president for the Black Swan Group LTD....

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113
Podcasts

Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on...

Hone Your Negotiation Skills With Derek Gaunt
Podcasts

Hone Your Negotiation Skills With Derek Gaunt

In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law...

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast
Videos

Never Split The Difference I Chris Voss I Press 1 For Nick Podcast

Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use...

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter
Podcasts

#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter

Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for...

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It
Podcasts

Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It

In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of...

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss
Podcasts

#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss

Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former...

Chris Voss: How to be a killer communicator
Podcasts

Chris Voss: How to be a killer communicator

Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which...

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator
Videos

Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator

Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author...

Negotiation Mastery with Chris Voss
Podcasts

Negotiation Mastery with Chris Voss

Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest...

FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise
Articles

FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise

The FBI's former chief international hostage negotiator has explained how you should negotiate a pay rise. Read and watch him discuss the technique.

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions
Podcasts

Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions

Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!

Episode 23: Derek Gaunt. Treat employees as hostage-takers
Podcasts

Episode 23: Derek Gaunt. Treat employees as hostage-takers

During this conversation, Derek walked through the hostage negotiator’s tactics and tools and showed how to apply them to feedback conversations scenarios...

EP 30: Negotiate Like a Voss!
Podcasts

EP 30: Negotiate Like a Voss!

Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The...

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34
Podcasts

Chris Voss CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34

We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.

Brandon Voss—Negotiating When the Stakes Are High
Podcasts

Brandon Voss—Negotiating When the Stakes Are High

What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego...

Navigating Difficult Conversations | Chris Voss, The Black Swan Group
Videos

Navigating Difficult Conversations | Chris Voss, The Black Swan Group

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference
Podcasts

50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference

Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis...

Chris Voss Interview: Live Hostage Negotiation Role Play
Videos

Chris Voss Interview: Live Hostage Negotiation Role Play

In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage...

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss
Videos

The Art of Negotiation & Why You Should NEVER Lie | Chris Voss

Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these...

#116 The Art of Negotiation Chris Voss
Podcasts

#116 The Art of Negotiation Chris Voss

In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down...

Trailblazer 09 | Chris Voss | FBI Master Negotiator
Videos

Trailblazer 09 | Chris Voss | FBI Master Negotiator

Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including...

Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss
Podcasts

Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss

You’re in for a treat because this podcast is filled with Chris’ remarkable insights on how negotiations can turn your story and career around. Quick...

Derek Gaunt Enabled Disabled
Podcasts

Derek Gaunt Enabled Disabled

In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to...

Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent
Videos

Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent

Chris will be chatting on how to determine with amazing effectiveness whether someone is lying to you, how to understand the basic elements of negotiation...

How to negotiate in property like a Voss!
Podcasts

How to negotiate in property like a Voss!

In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property...

Negotiate Better Outcomes w/ Derek Gaunt
Podcasts

Negotiate Better Outcomes w/ Derek Gaunt

Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law...

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations
Podcasts

Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations

Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better...

Negotiating As If Your Life Depends on It with Chris Voss
Podcasts

Negotiating As If Your Life Depends on It with Chris Voss

In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to...

#144: The Art and Science Behind Negotiation with Chris Voss
Podcasts

#144: The Art and Science Behind Negotiation with Chris Voss

In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific...

Derek Gaunt on Life and Negotiation
Podcasts

Derek Gaunt on Life and Negotiation

Are they really negotiation techniques or are they simply just traits that we can learn and develop to enhance our lives and relationships in both...

Videos

"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate

How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort,...

Episode 23: Christopher Voss of The Black Swan Group
Podcasts

Episode 23: Christopher Voss of The Black Swan Group

In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling...

How to become an excellent negotiator with Chris Voss
Podcasts

How to become an excellent negotiator with Chris Voss

Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.

The Master Negotiator
Articles

The Master Negotiator

Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
Podcasts

Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over...

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture
Articles

Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture

Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a...

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss
Podcasts

Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss

04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most...

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss
Videos

Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss

SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos...

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker
Videos

Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker

In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) »...

Ego, Authority, Failure: Derek Gaunt
Podcasts

Ego, Authority, Failure: Derek Gaunt

With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you...

We Have a Meeting with Brandon Voss
Podcasts

We Have a Meeting with Brandon Voss

In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a...

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt
Podcasts

Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt

This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of...

Master Difficult Conversations with Negotiator Brandon Voss
Podcasts

Master Difficult Conversations with Negotiator Brandon Voss

Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult...

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast
Podcasts

Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast

On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll...

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147
Videos

FBI's Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147

This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots...

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
Videos

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life

What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation...

[S3E7] Never Split the Difference with Chris Voss
Podcasts

[S3E7] Never Split the Difference with Chris Voss

Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.

Leading The Future of Work With Jacob Morgan
Podcasts

Leading The Future of Work With Jacob Morgan

What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in...

Mastering the Art of Negotiation with Sandy Hein
Podcasts

Mastering the Art of Negotiation with Sandy Hein

A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.

Never Split the Difference with Chris Voss of The Black Swan Group
Podcasts

Never Split the Difference with Chris Voss of The Black Swan Group

In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more...

E61: Troy Smith On Upgrading Your Conversational Tactics
Podcasts

E61: Troy Smith On Upgrading Your Conversational Tactics

Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!

Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss
Podcasts

Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss

Join Dr. Patrick Leddin as he speaks with Chris Voss to learn how he challenged the status quo of thought leadership to develop a unique negotiation...

Flawless negotiation with Sandy Hein
Podcasts

Flawless negotiation with Sandy Hein

Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire....

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation
Podcasts

#56 Chris Voss: How to earn what you're worth by nailing the negotiation conversation

In this episode, former FBI hostage negotiator Chris Voss takes Terry through his groundbreaking principles for preparing for any negotiation...

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss
Videos

Powerful Negotiation Secret I Learned From A Drug Dealer | Chris Voss

Chris Voss talks about his childhood experiences, the power of curiosity, and 3 powerful negotiation tips on My Wakeup Call with Dr. Mark Goulston

Never Split the Difference: Negotiating As If Your Life Depended On It©
Books

Never Split the Difference: Negotiating As If Your Life Depended On It©

Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing...

Ego Authority Failure
Books

Ego Authority Failure

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager."

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author
Podcasts

Ep 8. | Chris Voss, Former FBI Hostage Negotiator and Author

The ability to negotiate is a necessary skill that goes with the territory of being an entrepreneur. Unfortunately, it doesn’t come naturally for...

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life
Podcasts

139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life

Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation...

Real Estate Negotiation Skills E-book
E-books

Real Estate Negotiation Skills E-book

Download our e-book, Real Estate Negotiation Skills: 3 Essential Tips for Closing More Deals, to learn how reaching your full potential as a realtor...

 Negotiation Capacity Checkup
E-books

Negotiation Capacity Checkup

Download this assessment to learn your organization’s negotiation capacity.

Five Ways Your Sales Team is Killing Deals
E-books

Five Ways Your Sales Team is Killing Deals

Download this e-book to learn about the five most common mistakes that cause sales teams to lose deals and how you can avoid them.

Never Split the Difference: Negotiating Contracts
E-books

Never Split the Difference: Negotiating Contracts

Learn how to get exactly what you want out of your next negotiation.

Guide: Three Negotiator Types
E-books

Guide: Three Negotiator Types

Learn these personality types to successfully negotiate with anyone.

 Ultimate Negotiation Checklist for Sales Teams
E-books

Ultimate Negotiation Checklist for Sales Teams

Sharpen your focus and hone your strategy as you approach the negotiation table.

 The Negotiation One Sheet
E-books

The Negotiation One Sheet

As discussed in the appendix of Never Split the Difference

 Never Split the Difference: Study Guide
E-books

Never Split the Difference: Study Guide

Let’s put what you’ve learned into practice.

The Black Swan Group Leadership Guide
Guides

The Black Swan Group Leadership Guide

Black Swan Leadership Framework: An Overview

Never Split the Difference: Negotiating Contracts
Guides

Never Split the Difference: Negotiating Contracts

The idea that no deal can be fair if it wasn’t reached by way of compromise has been drilled into our heads since elementary school. The philosophy of...

7 Unexpected Ways to Increase Sales
Guides

7 Unexpected Ways to Increase Sales

We’ve laid out seven unexpected ways to increase your influence and become a more effective salesperson in every situation.

 E-book: 7 Unexpected Ways to Increase Sales
E-books

E-book: 7 Unexpected Ways to Increase Sales

Become a more effective salesperson in every situation.

 E-Book: 5 Negotiation Tactics for Dealing with Difficult People
E-books

E-Book: 5 Negotiation Tactics for Dealing with Difficult People

Download our e-book to learn how to negotiate with difficult people and come out as a winner.

 The Black Swan Group Leadership Guide
E-books

The Black Swan Group Leadership Guide

Download this e-book to learn how to take your leadership skills to the next level.

The Top 3 Negotiation Mistakes
Infographics

The Top 3 Negotiation Mistakes

Learn the top three negotiation mistakes—and what you can do to avoid them.

Ultimate Negotiation Checklist for Sales Teams
Guides

Ultimate Negotiation Checklist for Sales Teams

In any sales negotiation, there are a lot of moving parts to juggle. Even if you have the best intentions, it’s easy to get distracted by the wrong things...

 A Financial Adviser Wins the War for Talent with Negotiation
Case Studies

A Financial Adviser Wins the War for Talent with Negotiation

One financial adviser who oversees a team of managers within a financial services company enlisted the help of Black Swan for negotiation training.

 A Banking Manager and His Colleague Dominate Negotiations Together
Case Studies

A Banking Manager and His Colleague Dominate Negotiations Together

After stumbling across a Chris Voss video on YouTube, one manager at a banking institution based in Colorado decided that he needed to read the book to...

 An Ethics Officer Negotiates a 45 Percent Salary Increase
Case Studies

An Ethics Officer Negotiates a 45 Percent Salary Increase

A woman who was getting paid below market value recently hired Black Swan for customized negotiation coaching to help guide her through salary...

Negotiating Business Strategy Like Your Life Depends on It
Podcasts

Negotiating Business Strategy Like Your Life Depends on It

On this episode of the Intelligent Inbound® Podcast, Jen sits down with Brandon Voss, President of The Black Swan Group, as they discuss the art of...

Big Deal
Articles

Big Deal

Big Deal: Ten effective tips on negotiation from a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as if your life...

Jocko Podcast
Podcasts

Jocko Podcast

Businessman, author of “Never Split The Difference”. Former FBI hostage negotiator. CEO of The Black Swan Group.

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional
Books

The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional

Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.

683: Why Expert Negotiators Love to Hear “No”
Podcasts

683: Why Expert Negotiators Love to Hear “No”

Chris Voss is an expert negotiator. After going from a street cop to the FBI and later thriving as a hostage negotiator, he wrote the world-famous book,...

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