Flawless negotiation with Sandy Hein

Podcast | August 8, 2022 | The Principal Podcast

Sandy dives deep into each aspect of negotiation through the lens of tactical empathy, providing us with a blueprint to influence the outcomes we desire. Expect to learn the five levels of active listening, the benefits of addressing the elephant in the room, why tone of voice is the number one tool in your toolbox, and much more.


E61: Troy Smith On Upgrading Your Conversational Tactics

Podcast | July 25, 2022 | Agency Freedom Podcast

Troy sits down with Agency Freedom podcast host, James Jenkins, to discuss his practice with the Black Swan Group, negotiation tactics, and more!


Never Split the Difference with Chris Voss of The Black Swan Group

Podcast | July 19, 2022 | Waste No Day

In this show, Chris Voss discusses never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more apparent. Wouldn’t it be great if you knew what to say and how to say it and when to say it in a negotiation?


Mastering the Art of Negotiation with Sandy Hein

Podcast | July 15, 2022 | The Smart Connector with Jane Bayler

A jam packed episode from Sandy Hein and Jane Bayler exploring how to master the art of negotiation.


Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss

Podcast | July 13, 2022 | Leadership Lab with Patrick Leddin

Join Dr. Patrick Leddin as he speaks with Chris Voss to learn how he challenged the status quo of thought leadership to develop a unique negotiation program at the Black Swan Group.


[S3E7] Never Split the Difference with Chris Voss

Podcast | June 21, 2022 | Business Books & Co

Chris Voss joins to discuss Never Split the Difference and how it came to be THE negotiation book.


678: Chris Voss | Hostage Negotiation Tactics for Everyday Life

Video | June 6, 2022 | THE JORDAN HARBINGER SHOW

What we discuss with Chris Voss: 💡 How you can be a more effective negotiator for anything by using the FBI’s own field-proven hostage negotiation techniques. 💡 How to determine which of the three archetypes of negotiator you're dealing with: The Analyst, The Assertive, or The Accommodator. 💡 Who has the real leverage in a kidnapping or hostage scenario -- and how this applies to your own lower-stakes negotiations. 💡 What it takes to subtly convince someone to have it your way. 💡 The Black Swan Rule: Treating others not the way you want to be treated, but the way they want to be treated. And much more...


Leading The Future of Work With Jacob Morgan

Podcast | May 20, 2022 | Jacob Morgan

What does Chris take on ways to make negotiations smooth and error-free? Are there any critical points one should remember when negotiating in sales or in real life to win in their favor? Is it essential to be more active in listening rather than just hearing surface-level reasoning? Should you show vulnerability when dealing with hostage negotiations?


Mastering the Art of #Negotiation with Chris Voss | Spin It #Podcast

Podcast | May 16, 2022 | Spin It with Stephynie Malik

On this weeks episode, we’ll take an intimate look into the art of negotiation and its importance in the world of Entrepreneurship and Business. You’ll learn how Chris found a way to masterfully turn obstacles into opportunities for decades and how you too can do the same.


We Have a Meeting with Brandon Voss

Podcast | April 25, 2022 | We Have a Meeting

In this Episode the lads dive into The Black Swan Methods they use on a daily basis and Brandon shares his tips for making them even better. If you're a salesperson or someone looking to influence this is a must listen!


Negotiating Like Your Life Depends On It with Chris Voss: Ep 83 | Win the Day with James Whittaker

Video | April 21, 2022 | Win the Day w/James Whittaker

In this episode, Chris speaks about: The most dramatic moments from his hostage negotiation career » How to get out of depression (and overcome regret) » How to negotiate with your children » The #1 thing that hostage negotiation and business success have in common, and » What you can do right now to negotiate like your life depended on it.


Ep.542 ~ 1 Hour with The FBI’s Lead International Hostage Negotiator ~ Chris Voss

Podcast | April 13, 2022 | The Business Method

04:08 Who is Chris Voss? 06:27 When Did Chris Find His Passion In Negotiation? 07:51 How Chris Started To Volunteer In A Suicide Hotline 11:13 Most Intense International Negotiation Chris Encountered 14:39 How To Manage Sanity After Work 16:49 The Negotiating Concept of “Mirroring” 21:23 The Different Systems Of Thinking 26:35 What Is Tactical Empathy? 32:39 The Importance Of Getting A “No” Before a “Yes” 39:22 What is The Black Swan in Negotiations? 44:00 Question From Audience: Negotiating Cultural Differences With Ease 50:46 Question From Audience: What Something Chris Wished He Had Known Decades Ago 56:26 How To Reach Out To Chris Voss


Former FBI negotiator Chris Voss to receive 2022 Notable Iowan Award at Hancher lecture

Article | April 12, 2022 | The Daily Iowan

Former lead FBI negotiator Chris Voss talks with a Daily Iowan reporter in The Daily Iowan conference room on Tuesday, April 12 2022. Voss is giving a lecture titled “Negotiating In Their World: Learning to Never Split the Difference” in Hancher Auditorium.

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Ego, Authority, Failure: Derek Gaunt

Podcast | March 23, 2022 | Author Hour

With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure, will help you change that story, providing actionable techniques for a solid foundation of trust-based influence that can motivate and inspire. Here’s Author Hour's conversation with Derek Gaunt.


Master the ART OF NEGOTIATION and WIN Any Exchange | Chris Voss

Video | March 22, 2022 | Impact Theory w/Tom Bilyeu

SHOW NOTES: 00:00 | Introduction 01:04 | When Lives Are On The Line 04:33 | The Dos Palmas Kidnappings 10:50 | Teaching Your Kids Resilience 18:36 | Dos Palmas, Continued 29:20 | The Best Hostage Negotiation Tactic 37:24 | The Biggest Driver of Human Decision-Making 45:04 | Chris’ Views On Human Nature 1:04:15 | What Makes Someone a Good Negotiator? 1:12:18 | Applying Negotiation Tactics To Everyday Life 1:26:00 | Anger, Emotional Control, And Flow States 1:33:12 | The Power Of Open-Ended Questions 1:44:27 | Black Swan Negotiation Strategies


FBI’s Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss | E147

Video | March 22, 2022 | The Diary of a CEO

This episode is part of their USA series and includes a discussion of Chris' hostage negotiation background, the formation of Black Swan Group, and lots more!


Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt

Podcast | March 15, 2022 | The Action Academy

In this episode, Derek teaches how to apply these same tactics and principles in everyday life and business. This will give all of you a massive edge over those not trained in this regard. Learn about the following in this episode: The power of silence, Tactical Empathy, Mirroring, and How to Clear the Noise.


How to become an excellent negotiator with Chris Voss

Podcast | January 24, 2022 | The Emma Guns Show

Hear how to become an excellent negotiator from the CEO of the World's Top Negotiation Coaching Firm.


Episode 23: Christopher Voss of The Black Swan Group

Podcast | January 5, 2022 | The Anti-Architect

In this episode, Christian sits down with Christopher Voss, Founder & CEO of The Black Swan Group, the world’s #1 negotiation coach, and bestselling author of Never Split the Difference.


Master Difficult Conversations with Negotiator Brandon Voss

Podcast | January 5, 2022 | Steal my Strategy

Brandon Voss sits down with Steal my Strategy host and CEO of Snappy Kraken, Robert Sofia to discuss the ways in which you can master difficult conversations.


The Master Negotiator

Article | January 1, 2022 | Global Citizen 60

Page 28-29 features an exclusive interview with Chris Voss and Global Citizen 60 by Global Citizen for their January/February edition.

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"F-Bomb" Fairness and How To Diffuse this Explosive in Real Estate

Video | December 14, 2021 | Dr.Lee Davenport

How is the concept of "fair" the "f-bomb" and what makes it so important in conversations/negotiations? What does your company say to those that retort, "well, life's not fair so deal with it" or "stop worrying about things being fair"? How and what labels can actually work in negotiations/conversations to promote fairness? In the real estate industry, yes there are fair housing laws but reports of violations are rampant (ICYMI: in just 2020, over 27,000 fair housing complaints were reported). After over 50 years of Fair Housing Laws, clearly, a new approach is needed. How can real estate pros specifically incorporate your company's method of framing conversations/negotiations with authentic fairness so it is not just a script but a reality?


Derek Gaunt on Life and Negotiation

Podcast | December 10, 2021 | Mind Unplugged

Are they really negotiation techniques or are they simply just traits that we can learn and develop to enhance our lives and relationships in both personal and work environments? In this episode we will be discussing this. In addition, a discussion on negotiation techniques of the Black Swan Group applied in linguistically diverse places, will also be part of the journey today.


Negotiating As If Your Life Depends on It with Chris Voss

Podcast | December 8, 2021 | Leverage

In this episode, you'll hear some of his best stories from his days in the FBI and learn how he used simple questions, techniques, and mindset tricks to navigate the tense and dangerous waters of international hostage situations. But Chris also explains how the same tactics he used to get people out of life-threatening situations can be used in business and everyday life—to help you get what you want without compromising.


#144: The Art and Science Behind Negotiation with Chris Voss

Podcast | December 6, 2021 | Young and Profiting with Hala Taha

In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific negotiation tactics he uses and why they have been so successful.If you are looking to learn how to negotiate your way through any situation, you don’t want to miss this episode!


Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations

Podcast | November 17, 2021 | Newton Talks

Newton Talks is the management & consultancy podcast for curious mindset, on this particular episode w/Derek listeners can discover how to have better conversations.


Negotiate Better Outcomes w/ Derek Gaunt

Podcast | November 9, 2021 | People Business w/ O'Brien McMahon

Mentioned in this Episode: Ego Authority Failure by Derek Gaunt Never Split the Difference by Chris Voss Time Codes: (3:14) - Derek’s background in law enforcement and hostage negotiation. (5:58) - What were some tactics you used as a street cop to get people to comply? (8:18) - Derek’s mindset during a confrontation and the importance of humanizing suspects.


How to negotiate in property like a Voss!

Podcast | October 4, 2021 | Your Property Podcast

In this episode we discuss the world renowned negotiation strategies from the book 'Never Split the Difference by Chris Voss' and how we as property investors can learn from these to have more effective conversations and create win-win outcomes with vendors, investors and tenants.


Ep. 41: Spy the Lie: Understanding Negotiation, Deception and Body Language from a FBI Special Agent

Video | September 23, 2021 | The Hidden Gateway Podcast

Chris will be chatting on how to determine with amazing effectiveness whether someone is lying to you, how to understand the basic elements of negotiation to get what you want, and the foundational elements of reading people to glean their motivations. You don't want to miss this one!


Episode 43: How to Have Hard Conversations and WIN w/ Hostage Negotiator Derek Gaunt

Podcast | September 15, 2021 | Compounding Happiness

This show contains tactical, applicable methods to be better at having difficult conversations and saying “no.” He shares real stories and experiences of mirroring, labeling, dynamic silence, and the accusations audit. We end the episode with a 15 minutes exercise where I play the role of a demanding boss and he shows us how to ask for a raise using the methods that he teaches. You’ll quickly see how adept he is at negotiating, and you’ll also see a very humbled Jeremy emerging on the other side.


Derek Gaunt Enabled Disabled

Podcast | September 12, 2021 | Enabled Disabled by Gustavo Serafini

In this episode, Derek and I talk about leadership and negotiation. It always amazes me that so many people are still frozen in time when it comes to leadership and what they think a good leader is.


Trailblazer 09 | Chris Voss | FBI Master Negotiator

Video | September 7, 2021 | Trailblazers

Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including climate change. Chris walks us through the application of tactical empathy, curiosity, and getting to “destination yes” amidst the divided public discourse pertaining to our clean energy future. We’re here to fuel a new energy conversation and it starts with you.


The Art of Negotiation & Why You Should NEVER Lie | Chris Voss

Video | August 24, 2021 | The Story Box

Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.


Chris Voss Interview: Live Hostage Negotiation Role Play

Video | August 16, 2021 | Impact School Podcast

In this episode of the Impact School podcast, host Lauren Tickner interviews Chris Voss. Chris Voss is best known for his work as the lead hostage negotiator for the FBI and writing the bestselling book “Never Split The Difference”. Lauren and Chris are going to share how you can ensure that you always get the outcome you want, or better.


Brandon Voss—Negotiating When the Stakes Are High

Podcast | August 3, 2021 | Good Money with Derrick Kinney

What you will learn: How to establish common ground The accusations audit How to set the right expectations The power of silence It boils down to ego Negotiation is a practiced skill Discover the black swans Trust comes from feeling understood


EP 30: Negotiate Like a Voss!

Podcast | July 27, 2021 | Builder Nuggets

Join us for a discussion with Brandon Voss from The Black Swan Group and improve your emotional intelligence. Show highlights include: The counterintuitive way you’ll get more customers by raising your prices (7:15) The “gather data with your eyes” trick that helps you vet if a client will pay what you’re worth in the first 5 minutes of talking with them (9:29) The 3 types of negotiators and how to deal with each type in the middle of a negotiation (16:16) and more!


Episode 23: Derek Gaunt. Treat employees as hostage-takers

Podcast | July 26, 2021 | Feedback Coach

During this conversation, Derek walked through the hostage negotiator’s tactics and tools and showed how to apply them to feedback conversations scenarios and difficult conversations with employees.


Chris Voss – CEO and Founder of The Black Swan Group Ltd | THE JUNGLE #34

Podcast | July 26, 2021 | The Jungle by Western Michigan University

We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.


#116 The Art of Negotiation Chris Voss

Podcast | July 23, 2021 | Below the Line with James Beshara

In today's Episode, James and Chris talk about a Bank Robbery that happened at Chase Bank in New York. During the story of this robbery, Chris breaks down his every move and details how it relates to everyday life. From everything to using these skills to get a hotel upgrade to scoring a better deal in business, these skills can be used by anyone and are effective if used correctly. To conclude the episode, Chris tells James how he can predict when someone will give up based on data of the human brain.


50. Chris Voss - FBI Hostage Negotiator and Author of Never Split The Difference

Podcast | July 22, 2021 | HawkeTalk

Being a negotiator for the FBI requires a very special set of skills and experience. And if you had the skills to deal with a hostage or crisis negotiation… How well do you think you’d do negotiating your next business deal?In this episode, we discuss: Chris’ career trajectory The importance of never conceding Black Swan Negotiating and how it applies to business


FBI's Former Chief International Hostage Negotiator Explains How To Negotiate Pay Rise

Article | July 13, 2021 | LadBIBLE

The FBI's former chief international hostage negotiator has explained how you should negotiate a pay rise. Read and watch him discuss the technique.

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Derek Gaunt On Hostage Negotiation Tactics For Business And Life, Managing Egos And Difficult Emotions

Podcast | July 7, 2021 | Superhumanize

Why the counter-attack is the worst thing you can do…08:30 -The most challenging hostage situation in Derek’s career and more!


Navigating Difficult Conversations | Chris Voss, The Black Swan Group

Video | July 7, 2021 | Beyond the Bottom Line with Bert Miller

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.


Negotiation Mastery with Chris Voss

Podcast | July 6, 2021 | The MiFit Podcast

Chris is an incredibly talented individual who has years of experience at the highest level making pressure filled negotiations with some of the biggest threats around the world. He has now taken what he learned from the FBI and wants to share it with anybody who is interested in learning how to become a master of negotiation. Topics -Preparing for the FBI hostage team -3 Components of communication -Difference between sympathy and empathy -Labeling emotions -Tactical empathy -No is better than yes


Ep. 147 - Negotiating Your Way To Thought Leadership - My Convo With Chris Voss

Podcast | June 28, 2021 | Passion Accomplished

You’re in for a treat because this podcast is filled with Chris’ remarkable insights on how negotiations can turn your story and career around. Quick warning: After tuning in to this episode, your negotiation skills will start turning and they will be turning fast!


Leap Of Faith: Chris Voss Negotiate Like Your Life Depends On It

Podcast | June 19, 2021 | Leap Of Faith

In this podcast, we discuss how ‘learning to negotiate like your life depended on it’ is a pivotal crux to the success of any deal. Life is FULL of negotiations. Chris talks about how “we’ve all got human nature wired into us. We’re all wired the same no matter where you’re from”. "Learn every day and get a little better and keep growing". To hear about Chris’ experience and get some amazing insights from a totally different perspective, then PRESS PLAY now!


Chris Voss: How to be a killer communicator

Podcast | June 9, 2021 | The High Performance Podcast

Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which specialises in solving business communication problems using hostage negotiation solutions. Chris helps companies secure and close better deals, save money, and solve internal communication problems between senior management and employees.


#74 ex-F.B.I. hostage negotiator, WSJ Bestselling Author of Never Split The Difference, Chris Voss

Podcast | June 3, 2021 | Smart Venture

Chris Voss is the author of Wall Street JournalBestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former international hostage negotiator for the F.B.I. and he also taught business negotiations in top business schools' MBA programs such as USC, Georgetown, Harvard, Northwestern and many others. He is currently the CEO and founder of The Black Swan Group Ltd.


#YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter

Podcast | June 1, 2021 | Young and Profiting with Hala Taha

Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for negotiating your way through anything business, personal or professional.


Never Split The Difference I Chris Voss I Press 1 For Nick Podcast

Video | May 31, 2021 | Press 1 for Nick

Contents of this video include: How do you make your first impression count? What is the beauty of silence? What tactics should a Customer Service Rep use to diffuse a difficult situation? What book or person has influenced Chris in the past year?


Use Emotional Currency, Not leverage | The Disruptors Network | Chris Voss, the FBI Negotiator

Video | May 26, 2021 | The Disrupter's Network

Welcome to the 1st episode of the Disruptors Network podcast. For our first episode, we have Chris Voss, CEO, and founder of @The Black Swan Group. Author of New York Times Best Seller #NeverSplitTheDifference . We discuss the success mindset, emotional currency vs. leverage, and more!


Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss Episode 113

Podcast | May 18, 2021 | Creating Confidence with Heather Monahan

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on this ultra special lecture. Today we bring in world-renowned negotiation expert, Chris Voss, to speak to us about the true power of the “no oriented question”, what questions to ask, and the lies we can put to bed about sealing the deal. That’s right! One of my all time favorite guests, former FBI hostage negotiator, and absolute powerhouse of sales, is here to lay down some serious knowledge on how to negotiate like your LIFE depends on it! Do not miss out on this opportunity! Click play!


Fighter Mindset Podcast 058 - Brandon Voss

Video | May 7, 2021 | Fighter Mindset

How can we become better at negotiating in business? Learn from one of the top guys, Mr. Brandon Voss, who is the president for the Black Swan Group LTD. He is also the co-author of "Never Split The Difference" by Chris Voss, former FBI negotiatior.


Negotiation, Entrepreneurial Mindset, and More with Brandon Voss from Black Swan Ltd

Podcast | March 29, 2021 | Real Learning with Real People

These conversations are with real people, unscripted and designed to pull tidbits of information from people who are grinding right now to get the most out of life. With minimum editing and maximum authenticity, we hope to provide lessons that anybody will find effective, relatable AND entertaining.


Ep.503 Applying FBI Expert Negotiation Skills in Business Brandon Voss

Podcast | March 25, 2021 | The Business Method

Brandon is Black Swan’s thought leader with respect to the three main negotiator types: The Analyst, the Assertive and the Accommodator. Knowing these three types can change your results massively when closing deals. It gives you an edge over others when sitting at the negotiating table. Throughout the show, we are going to discuss Brandon’s strategies, how to use them to make more money, find out how to mitigate conflict with confidence, become a better communicator, and create better relationships in our own lives. Last, but certainly not least, we will talk about the little known ‘Black Swan’ effect that is essential to understand when negotiating any deal in your life.


E102: Negotiation Boss, Brandon Voss!

Podcast | March 19, 2021 | Better Call Daddy

Brandon Voss is the President of The Black Swan Group, and has been with the company since its founding. As much as his father, Christopher Voss, has been involved in his career, he has been just as instrumental to his dad. Brandon isn’t your typical President because he utilizes the FBI’s hostage negotiation techniques in his business. On this episode of Better Call Daddy, he gives valuable advice on how to turn a no into a yes, how to mentally get to a place where you approach every interaction differently than you used to, what we can learn from Tom Brady, and so much more! Want to know how Brandon keeps his mind mentally sharp? Tune in to find out. Better Call Daddy: The Safe Space for Controversy.


Derek Gaunt How to Use Negotiation Tactics to Build Relationships

Podcast | March 10, 2021 | Scaling Culture

In this episode, Derek and Ron Lovett not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions in heated situations and Derek coached him in real time without missing a beat! How a curiosity mindset actually drives effective negotiation? A tried and tested tactic to make someone divulge more insight & context The power of empathy in all communication What are the “black swans” and how can you uncover them?


Credit Card Issuers Holding You Hostage? Negotiation Tips from The Black Swan Group Can Pay Off

Article | March 3, 2021 | CardRates

The same skills professionals use to take the next step in their careers or make great deals can also help people negotiate better outcomes with credit card issuers, according to the team at The Black Swan Group. The group teaches clients how to negotiate successfully and has more than a decade of experience working with individuals and corporations. The Black Swan Group’s proven methodology has helped thousands of negotiators enhance their skills and achieve their personal and professional goals.

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Hone Your Negotiation Skills With Derek Gaunt

Podcast | March 2, 2021 | Jack & Gino

In this episode, Jake and Gino talk with Derek Gaunt. Derek is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command subject matter expert who frequently speaks at hostage negotiations and SWAT conferences across the country.


Derek Gaunt Hostage Negotiator, Trainer and Coach

Podcast | February 18, 2021 | The High Performing Student

Derek has trained throughout the US and around the world, instructing business organizations on how to apply hostage negotiation practices and principles to their world. Derek presents seminars and in-house training programs in a variety of environments. His presentations are engaging and filled with useful techniques for understanding human behaviour and navigating difficult conversations. His training has helped leaders and their organizations increase their performance by changing the way they think about communicating one person to another.


SPI 481: How to Negotiate Like a PRO with FBI Negotiator Chris Voss

Podcast | February 9, 2021 | Smart Passive Income

Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend everyone read. Some of the stuff in there I've used in my every day life, it's awesome. I'm so grateful that Chris joined me on the show to talk about negotiation, how he got interested in the topic, as well as his in-depth advice on negotiation. We talk about how to great a lasting last impression (and why that's more critical than a first impression), setting yourself up for success, why negotiation is ultimately about collaboration, and we even get into Chris's thoughts about having the right kind of mindset for successful negotiation.


Chris Voss Negotiating As If Your Life Depended On It. The Wolf's Den E:105

Video | January 25, 2021 | Wolf's Den

In this episode of The Wolf's Den, Jordan Belfort joins forces with former FBI negotiator Chris Voss to tell his experiences in truly life-or-death situations. These two have more in common than you might think, as sales is also a delicate negotiation. Successfully asking for a raise, a new position, a client concession, or a change to the terms of a contract can all be influenced by these techniques.


Leading in the Virtual World

Article | June 1, 2020 | SeedWorld

Wayne Gale has been listening to his favorite audiobook — Never Split the Difference by Chris Voss — because he wants to brush up on his skills in the negotiation department.

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An Ex-FBI Negotiator Used 2 Simple Questions to Sell to Shark Tank Investor Robert Herjavec

Article | May 30, 2020 | Inc.

Next time you need to close a deal, try out this counterintuitive tip from negotiations expert Chris Voss. You'll discover the power of the word of 'no.'

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Innovation Tech Talks 2: Breaking Down Social Media During This Pandemic

Article | May 15, 2020 | [Podcast] Innovation & Tech Today

In this episode of Innovation Tech Talks, Editor-in-Chief Charles Warner talks with Chris Voss

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Guest opinion: Home schooling for the first time? These tips from an FBI negotiator might help

Article | May 11, 2020 | DeseretNews

With schools closing due to the COVID-19 pandemic, countless parents have instantly become first-time homeschoolers. And for many, it’s been far from easy.

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The 10 most popular classes to take from celebrities on MasterClass

Article | May 8, 2020 | USA TODAY

To help you start out, we’re breaking down the most popular courses right now, according to ratings and reviews.

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Tension simmering at home? Defuse it by avoiding this 1 word

Article | April 29, 2020 | Today

Tension simmering at home? Defuse it by avoiding this 1 word

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Want to Get Free Travel Upgrades? A Famous FBI Hostage Negotiator Says Do These 5 Things

Article | February 11, 2020 | Inc.

Sure, negotiating a hostage taker's surrender might be more impressive. But when are you ever going to have to do that?

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A Former F.B.I. Negotiator and His Tips for Travel

Article | February 1, 2020 | The New York Times

Chris Voss details how empathy, bargaining and other tactics can be applied to landing travel perks, avoiding travel penalties and more.

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Ex-FBI Hostage Negotiator Offers Tips for Dealing With Clients

Article | January 28, 2020 | ThinkAdvisor

Former FBI lead international kidnapping negotiator Chris Voss — whose “emotional intelligence on steroids” was key to his success — reveals how to uncover black swans and other FBI negotiating tacks in an interview with ThinkAdvisor.

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Ex-FBI hostage negotiator: Why you should ditch an ‘assertive’ voice and use this negotiation style instead

Article | January 7, 2020 | CNBC

Voss says while he can’t teach exactly the right thing to say in every situation, if you master the right tone when negotiating, everything will probably end up fine.

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E19: It's ALL Communication. The Truth About Business & Negotiation - Brandon Voss

Podcast | June 17, 2019 | The Investor Mindset

What do hostage negotiation and running a business have in common? Join us as Brandon Voss, son of “Never Split the Difference” author Chris Voss, dives into some of the skills and tactics taught by the coaches of the Black Swan Group. Skillful communication is applicable to every aspect of life - so even if you’re not an investor this episode is for you!

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