Brandon Voss is the President of The Black Swan Group and has been with the company since its 2008 inception. In this role, he has established assessment procedures for new clients that enable the Black Swan team to customize its approach to each client based on their unique needs, situation, and corporate culture.
Brandon is Black Swan’s thought leader with respect to the three negotiator types: the Analyst, the Assertive, and the Accommodator. He has made it his mission to teach clients how to identify each of these three types of negotiators and has developed a methodology for dealing with all of them in the most successful way possible.
Ever since he was a kid, Brandon has had a strong work ethic. As soon as he was old enough to pick up a shovel and use a hammer, Brandon started working with his grandfather, an entrepreneur who worked as a gas delivery middleman and owned and operated several convenience stores. When he was 14, Brandon opened his own yacht detailing business that he ran until he was 19, overseeing a crew of five workers during that time. Brandon credits his grandfather with the entrepreneurial spirit that has always seemed to be in his blood.
After that, Brandon made the leap to sales, working for Macy’s in retail sales before joining Verizon for business-to-business sales. Based on his extensive experience with various selling approaches, Brandon has been instrumental in adapting the FBI’s hostage negotiation techniques to the business world. Realizing that the timetable is different in the business world than in the world of high-stakes hostage negotiations, he created the Short Game, a needs assessment procedure that helps in the critical discovery process phase of negotiation.
In addition to training clients, Brandon has served as a guest lecturer at places such as the USC Marshall School of Business and Georgetown’s McDonough School of Business, and at Policy Innovators in Education Network functions.
